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Each year, HDI honors the very best of the technical support profession with a variety of industry-renowned awards. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by attaining the highest standards of quality and customer satisfaction.

HDI's industry awards are the ideal way to acknowledge and celebrate professional achievement. Our internationally recognized awards provide the industry’s finest with a sense of prominence and accomplishment, while earning them trust and credibility from employers and customers. Submit your nomination today!

Individual Awards

Analyst of the Year Award Robert Half logo **

Desktop Support Technician of the Year Award Robert Half logo **

Local Chapter Officer of the Year Award *

Manager of the Year Award Robert Half logo *

Ron Muns Lifetime Achievement Award

HDI Hall of Fame *

Robert Half logo Indicates an award that is sponsored by Robert Half Technology.

Team Awards

Best Service Improvement Initiative

Best Knowledge Management Initiative

Team Excellence Award *

NEW! Best Customer Experience

NEW! Best Service and Support Culture Robert Half logo

NEW! Best Use of Technology

Robert Half logo Indicates an award that is sponsored by Robert Half Technology.

* Nomination deadline for this award is October 31.

** Please contact your local chapter for nomination deadline in the past. *

Certification Based Awards

Team Certified Award

HDI Support Center Certification

HDI Premier Awards Sponsor: Robert Half Technology

HDI proudly acknowledges Robert Half Technology as the premier sponsor of the HDI Awards program. Since 2004, Robert Half Technology has given award finalists the opportunity to be honored as leaders within the technical support industry, attend the industry's leading conference, learn and grow in their professions, and network with peers from around the globe.

With over 120 locations worldwide, Robert Half Technology provides on-demand technical expertise through a full spectrum of IT staffing services – from project, contract-to-hire and full-time staffing, to managed IT services and IT solution consulting. To learn more about Robert Half Technology’s staffing solutions or start your job search, visit