Each year, HDI awards the highest honors in the technical service and support profession. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support.
This year, we want to hear from you! Take the People's Choice poll at the bottom of the page to submit your vote today for each category. Anyone who submits their vote for each category will be entered into a drawing to win a free pass to HDI 2019 Conference & Expo! Click on each finalist's link below to find out more information. Don't wait! The poll will close April 10th, so be sure to get your vote in today!
Congratulations to the 2018 HDI industry award finalists!
HDI Manager of the Year
This award honors a prominent technical service and support manager (representing internal or external support) and recognizes him/her for outstanding commitment to the industry.
HDI Analyst of the Year
This award honors the industry’s best first-level support analyst.
HDI Desktop Support Technician of the Year
This award honors the technician who provides exemplary desktop support and exceeds performance objectives.
HDI Local Chapter Officer of the Year
This award honors an exceptionally hard-working volunteer leader from the HDI local chapter officer community.
HDI Team Excellence Award
This prestigious award honors best-in-class technical support organizations that deliver the highest level of customer service and technical support.
2018 Award Winner: Optum, Inc
Special thanks to our award sponsor, Robert Half Technology!
For full descriptions of HDI’s industry awards, nomination criteria and deadlines, visit ThinkHDI.com/Awards .