At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jul 29, 2024 - Jul 31, 2024
HDI, Virtual Classroom
HDI Support Center Director Before Jun 03, 2024:
Price: $2,799.00


On or after Jun 03, 2024:
Price: $2,899.00
Jul 29, 2024 - Jul 30, 2024
HDI, Virtual Classroom
Experience Practitioner Before Jun 03, 2024:
Price: $1,899.00


On or after Jun 03, 2024:
Price: $1,999.00
Aug 05, 2024 - Aug 06, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Before Dec 31, 2023:
Price: $1,499.00


On or after Dec 31, 2023:
Price: $1,699.00
Aug 05, 2024 - Aug 05, 2024
HDI, Virtual Classroom
Experience Essentials Before Jun 10, 2024:
Price: $899.00


On or after Jun 10, 2024:
Price: $999.00
Aug 07, 2024 - Aug 09, 2024
HDI, Virtual Classroom
HDI Support Center Manager Before Jun 12, 2024:
Price: $1,899.00


On or after Jun 12, 2024:
Price: $1,999.00
Aug 12, 2024 - Aug 14, 2024
HDI, Virtual Classroom
KCS Principles Before Jun 17, 2024:
Price: $1,699.00


On or after Jun 17, 2024:
Price: $1,799.00
Aug 15, 2024 - Aug 16, 2024
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jun 27, 2024:
Price: $1,599.00


On or after Jun 27, 2024:
Price: $1,699.00
Aug 16, 2024 - Aug 16, 2024
HDI, Virtual Classroom
HDI Customer Service Representative Before Jun 21, 2024:
Price: $899.00


On or after Jun 21, 2024:
Price: $999.00
Aug 19, 2024 - Aug 21, 2024
HDI, Virtual Classroom
HDI Desktop Support Manager Before Jun 24, 2024:
Price: $1,899.00


On or after Jun 24, 2024:
Price: $1,999.00
Aug 21, 2024 - Aug 23, 2024
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jun 26, 2024:
Price: $1,899.00


On or after Jun 26, 2024:
Price: $1,999.00
Aug 26, 2024 - Aug 27, 2024
HDI, Virtual Classroom
Foundations in Service and Support Metrics Before Jul 01, 2024:
Price: $1,599.00


On or after Jul 01, 2024:
Price: $1,699.00
Aug 28, 2024 - Aug 29, 2024
HDI, Virtual Classroom
Service Level Management Principles Before Jul 03, 2024:
Price: $1,699.00


On or after Jul 03, 2024:
Price: $1,799.00
Sep 04, 2024 - Sep 06, 2024
HDI, Virtual Classroom
HDI Support Center Manager Before Jul 10, 2024:
Price: $1,899.00


On or after Jul 10, 2024:
Price: $1,999.00
Sep 05, 2024 - Sep 06, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Before Dec 31, 2023:
Price: $1,499.00


On or after Dec 31, 2023:
Price: $1,699.00
Sep 09, 2024 - Sep 10, 2024
HDI, Virtual Classroom
HDI Support Center Team Lead Before Jul 15, 2024:
Price: $1,699.00


On or after Jul 15, 2024:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description