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HDI - ITSM Consulting Company
 

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jul 23, 2026 - Jul 24, 2026
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before May 28, 2026:
Price: $1,699.00


On or after May 28, 2026:
Price: $1,799.00
Jul 29, 2026 - Jul 31, 2026
HDI, Virtual Classroom 		HDI Support Center Director Before Jun 03, 2026:
Price: $2,799.00


On or after Jun 03, 2026:
Price: $2,899.00
Aug 04, 2026 - Aug 05, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jun 09, 2026:
Price: $1,599.00


On or after Jun 09, 2026:
Price: $1,699.00
Aug 05, 2026 - Aug 07, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Jun 10, 2026:
Price: $2,199.00


On or after Jun 10, 2026:
Price: $2,299.00
Aug 11, 2026 - Aug 12, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Jun 16, 2026:
Price: $1,699.00


On or after Jun 16, 2026:
Price: $1,799.00
Aug 12, 2026 - Aug 14, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Jun 17, 2026:
Price: $2,399.00


On or after Jun 17, 2026:
Price: $2,499.00
Aug 13, 2026 - Aug 14, 2026
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Jun 18, 2026:
Price: $1,799.00


On or after Jun 18, 2026:
Price: $1,899.00
Aug 18, 2026 - Aug 19, 2026
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Jun 23, 2026:
Price: $1,699.00


On or after Jun 23, 2026:
Price: $1,799.00
Aug 26, 2026 - Aug 28, 2026
HDI, Virtual Classroom 		KCS Principles Before Jul 01, 2026:
Price: $1,899.00


On or after Jul 01, 2026:
Price: $1,999.00
Aug 28, 2026 - Aug 28, 2026
HDI, Virtual Classroom 		HDI Customer Service Representative Before Jul 03, 2026:
Price: $899.00


On or after Jul 03, 2026:
Price: $999.00
Sep 01, 2026 - Sep 02, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jul 07, 2026:
Price: $1,599.00


On or after Jul 07, 2026:
Price: $1,699.00
Sep 02, 2026 - Sep 04, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Jul 08, 2026:
Price: $2,199.00


On or after Jul 08, 2026:
Price: $2,299.00
Sep 09, 2026 - Sep 10, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Jul 15, 2026:
Price: $1,699.00


On or after Jul 15, 2026:
Price: $1,799.00
Sep 09, 2026 - Sep 11, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Jul 15, 2026:
Price: $2,399.00


On or after Jul 15, 2026:
Price: $2,499.00
Sep 15, 2026 - Sep 16, 2026
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Jul 21, 2026:
Price: $1,699.00


On or after Jul 21, 2026:
Price: $1,799.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description