At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
HDI Support Center Team Lead Price: $949.00
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On Demand
HDI Support Center Analyst Price: $849.00
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On Demand
HDI Desktop Advanced Support Technician Price: $899.00
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On Demand
HDI Customer Service Representative Price: $549.00
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On Demand
KCS Principles Price: $999.00
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On Demand
KCS Foundation Price: $549.00
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Unlimited Seats
Jul 15, 2024 - Jul 16, 2024
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
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Jul 17, 2024 - Jul 19, 2024
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
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Jul 18, 2024 - Jul 19, 2024
HDI, Virtual Classroom
Problem Management Principles Price: $1,929.00
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Jul 22, 2024 - Jul 24, 2024
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $2,099.00
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Jul 25, 2024 - Jul 26, 2024
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,799.00
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Jul 29, 2024 - Jul 30, 2024
HDI, Virtual Classroom
Experience Practitioner Price: $1,999.00
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Only 7 seats left
Jul 29, 2024 - Jul 31, 2024
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Only 7 seats left
Aug 05, 2024 - Aug 06, 2024
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
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Aug 05, 2024 - Aug 05, 2024
HDI, Virtual Classroom
Experience Essentials Price: $999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description