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HDI - ITSM Consulting Company
 

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Sep 17, 2026 - Sep 18, 2026
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Jul 23, 2026:
Price: $1,799.00


On or after Jul 23, 2026:
Price: $1,899.00
Sep 22, 2026 - Sep 24, 2026
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Jul 28, 2026:
Price: $2,199.00


On or after Jul 28, 2026:
Price: $2,299.00
Sep 24, 2026 - Sep 25, 2026
HDI, Virtual Classroom 		Problem Management Principles Before Jul 30, 2026:
Price: $1,799.00


On or after Jul 30, 2026:
Price: $1,899.00
Sep 28, 2026 - Sep 30, 2026
HDI, Virtual Classroom 		HDI Support Center Director Before Aug 03, 2026:
Price: $2,799.00


On or after Aug 03, 2026:
Price: $2,899.00
Sep 30, 2026 - Oct 02, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Aug 05, 2026:
Price: $2,199.00


On or after Aug 05, 2026:
Price: $2,299.00
Oct 01, 2026 - Oct 02, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Aug 06, 2026:
Price: $1,599.00


On or after Aug 06, 2026:
Price: $1,699.00
Oct 06, 2026 - Oct 07, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Aug 11, 2026:
Price: $1,699.00


On or after Aug 11, 2026:
Price: $1,799.00
Oct 07, 2026 - Oct 09, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Aug 12, 2026:
Price: $2,399.00


On or after Aug 12, 2026:
Price: $2,499.00
Oct 15, 2026 - Oct 16, 2026
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Aug 20, 2026:
Price: $1,799.00


On or after Aug 20, 2026:
Price: $1,899.00
Oct 20, 2026 - Oct 22, 2026
HDI, Virtual Classroom 		KCS Principles Before Aug 25, 2026:
Price: $1,899.00


On or after Aug 25, 2026:
Price: $1,999.00
Oct 21, 2026 - Oct 23, 2026
HDI, Virtual Classroom 		Experience Management and XLA® Foundation Before Aug 26, 2026:
Price: $1,899.00


On or after Aug 26, 2026:
Price: $1,999.00
Oct 27, 2026 - Oct 28, 2026
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Sep 01, 2026:
Price: $1,699.00


On or after Sep 01, 2026:
Price: $1,799.00
Oct 29, 2026 - Oct 30, 2026
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Before Sep 03, 2026:
Price: $1,699.00


On or after Sep 03, 2026:
Price: $1,799.00
Nov 03, 2026 - Nov 04, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Sep 08, 2026:
Price: $1,599.00


On or after Sep 08, 2026:
Price: $1,699.00
Nov 04, 2026 - Nov 06, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Sep 09, 2026:
Price: $2,199.00


On or after Sep 09, 2026:
Price: $2,299.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description