HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Mar 15, 2021 - Mar 17, 2021 HDI, Virtual Classroom	KCS Principles Price: $1,699.00	KCS Principles Mar 15, 2021 - Mar 17, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Mar 22, 2021 - Mar 24, 2021 HDI, Virtual Classroom	HDI Desktop Support Manager Before Jan 25, 2021: Price: $1,899.00 Guaranteed To Run On or after Jan 25, 2021: Price: $1,999.00 Guaranteed To Run	HDI Desktop Support Manager Mar 22, 2021 - Mar 24, 2021 12:00 AM - 12:00 AM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Mar 25, 2021 - Mar 26, 2021 HDI, Virtual Classroom	HDI Problem Management Professional Before Jan 28, 2021: Price: $1,599.00 Guaranteed To Run On or after Jan 28, 2021: Price: $1,699.00 Guaranteed To Run	HDI Problem Management Professional Mar 25, 2021 - Mar 26, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 8 seats left
Mar 29, 2021 - Mar 30, 2021 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Before Feb 01, 2021: Price: $1,499.00 On or after Feb 01, 2021: Price: $1,599.00	Troubleshooting and Problem Solving Boot Camp Mar 29, 2021 - Mar 30, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 06, 2021 - Apr 06, 2021 HDI, Virtual Classroom	HDI Customer Service Representative Before Feb 09, 2021: Price: $799.00 On or after Feb 09, 2021: Price: $899.00	HDI Customer Service Representative Apr 06, 2021 - Apr 06, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 07, 2021 - Apr 09, 2021 HDI, Virtual Classroom	HDI Support Center Manager Before Feb 10, 2021: Price: $1,899.00 On or after Feb 10, 2021: Price: $1,999.00	HDI Support Center Manager Apr 07, 2021 - Apr 09, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 12, 2021 - Apr 13, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Before Feb 15, 2021: Price: $1,399.00 On or after Feb 15, 2021: Price: $1,499.00	HDI Support Center Analyst Apr 12, 2021 - Apr 13, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 15, 2021 - Apr 16, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Feb 18, 2021: Price: $1,499.00 On or after Feb 18, 2021: Price: $1,599.00	HDI Desktop Advanced Support Technician Apr 15, 2021 - Apr 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 21, 2021 - Apr 23, 2021 HDI, Virtual Classroom	ITIL® 4 Foundation Before Feb 24, 2021: Price: $1,699.00 On or after Feb 24, 2021: Price: $1,799.00	ITIL® 4 Foundation Apr 21, 2021 - Apr 23, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 26, 2021 - Apr 28, 2021 HDI, Virtual Classroom	KCS Principles Before Mar 01, 2021: Price: $1,599.00 On or after Mar 01, 2021: Price: $1,699.00	KCS Principles Apr 26, 2021 - Apr 28, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
May 03, 2021 - May 04, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Before Mar 08, 2021: Price: $1,399.00 On or after Mar 08, 2021: Price: $1,499.00	HDI Support Center Analyst May 03, 2021 - May 04, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
May 06, 2021 - May 07, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Mar 11, 2021: Price: $1,499.00 On or after Mar 11, 2021: Price: $1,599.00	HDI Desktop Advanced Support Technician May 06, 2021 - May 07, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
May 10, 2021 - May 11, 2021 HDI, Virtual Classroom	Succeeding with Metrics Before Mar 15, 2021: Price: $1,599.00 On or after Mar 15, 2021: Price: $1,699.00	Succeeding with Metrics May 10, 2021 - May 11, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
May 11, 2021 - May 12, 2021 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Before Mar 16, 2021: Price: $1,499.00 On or after Mar 16, 2021: Price: $1,599.00	Troubleshooting and Problem Solving Boot Camp May 11, 2021 - May 12, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
May 12, 2021 - May 14, 2021 HDI, Virtual Classroom	HDI Support Center Manager Before Mar 17, 2021: Price: $1,899.00 On or after Mar 17, 2021: Price: $1,999.00	HDI Support Center Manager May 12, 2021 - May 14, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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