HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Jun 03, 2021 - Jun 04, 2021 HDI, Virtual Classroom	Service Management Optimization Price: $1,699.00 Guaranteed To Run	Service Management Optimization Jun 03, 2021 - Jun 04, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 07, 2021 - Jun 08, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,599.00	HDI Desktop Advanced Support Technician Jun 07, 2021 - Jun 08, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 09, 2021 - Jun 11, 2021 HDI, Virtual Classroom	ITIL® 4 Foundation Before Apr 14, 2021: Price: $1,699.00 On or after Apr 14, 2021: Price: $1,799.00	ITIL® 4 Foundation Jun 09, 2021 - Jun 11, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 10, 2021 - Jun 11, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Before Apr 15, 2021: Price: $1,399.00 On or after Apr 15, 2021: Price: $1,499.00	HDI Support Center Analyst Jun 10, 2021 - Jun 11, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 14, 2021 - Jun 16, 2021 HDI, Virtual Classroom	HDI Support Center Manager Before Apr 19, 2021: Price: $1,899.00 Guaranteed To Run On or after Apr 19, 2021: Price: $1,999.00 Guaranteed To Run	HDI Support Center Manager Jun 14, 2021 - Jun 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 16, 2021 - Jun 18, 2021 HDI, Virtual Classroom	KCS Principles Before Apr 21, 2021: Price: $1,599.00 On or after Apr 21, 2021: Price: $1,699.00	KCS Principles Jun 16, 2021 - Jun 18, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 24, 2021 - Jun 25, 2021 HDI, Virtual Classroom	Customer Experience Accelerator Boot Camp Before Apr 29, 2021: Price: $1,399.00 On or after Apr 29, 2021: Price: $1,499.00	Customer Experience Accelerator Boot Camp Jun 24, 2021 - Jun 25, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 28, 2021 - Jun 28, 2021 HDI, Virtual Classroom	Workforce Management Principles Before May 03, 2021: Price: $599.00 On or after May 03, 2021: Price: $699.00	Workforce Management Principles Jun 28, 2021 - Jun 28, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jun 28, 2021 - Jun 28, 2021 HDI, Virtual Classroom	KCS Foundation Before May 03, 2021: Price: $699.00 On or after May 03, 2021: Price: $799.00	KCS Foundation Jun 28, 2021 - Jun 28, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 08, 2021 - Jul 09, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Before May 13, 2021: Price: $1,399.00 On or after May 13, 2021: Price: $1,499.00	HDI Support Center Analyst Jul 08, 2021 - Jul 09, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 13, 2021 - Jul 14, 2021 HDI, Virtual Classroom	HDI Support Center Team Lead Before May 18, 2021: Price: $1,599.00 On or after May 18, 2021: Price: $1,699.00	HDI Support Center Team Lead Jul 13, 2021 - Jul 14, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 14, 2021 - Jul 16, 2021 HDI, Virtual Classroom	KCS Principles Before May 19, 2021: Price: $1,599.00 On or after May 19, 2021: Price: $1,699.00	KCS Principles Jul 14, 2021 - Jul 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 14, 2021 - Jul 16, 2021 HDI, Virtual Classroom	HDI Support Center Manager Before May 19, 2021: Price: $1,899.00 On or after May 19, 2021: Price: $1,999.00	HDI Support Center Manager Jul 14, 2021 - Jul 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 19, 2021 - Jul 20, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before May 24, 2021: Price: $1,499.00 On or after May 24, 2021: Price: $1,599.00	HDI Desktop Advanced Support Technician Jul 19, 2021 - Jul 20, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Jul 22, 2021 - Jul 23, 2021 HDI, Virtual Classroom	HDI Problem Management Professional Before May 27, 2021: Price: $1,599.00 On or after May 27, 2021: Price: $1,699.00	HDI Problem Management Professional Jul 22, 2021 - Jul 23, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description