At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Jan 27, 2026 - Jan 29, 2026
HDI, Virtual Classroom
HDI Support Center Director Before Dec 02, 2025:
Price: $2,799.00


On or after Dec 02, 2025:
Price: $2,899.00
Jan 29, 2026 - Jan 30, 2026
HDI, Virtual Classroom
Artificial Intelligence in the Support Organization Before Dec 04, 2025:
Price: $1,829.00


On or after Dec 04, 2025:
Price: $1,929.00
Feb 03, 2026 - Feb 04, 2026
HDI, Virtual Classroom
HDI Support Center Analyst Before Dec 09, 2025:
Price: $1,599.00


On or after Dec 09, 2025:
Price: $1,699.00
Feb 04, 2026 - Feb 06, 2026
HDI, Virtual Classroom
HDI Support Center Manager Before Dec 10, 2025:
Price: $2,199.00


On or after Dec 10, 2025:
Price: $2,299.00
Feb 10, 2026 - Feb 11, 2026
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Dec 16, 2025:
Price: $1,699.00


On or after Dec 16, 2025:
Price: $1,799.00
Feb 11, 2026 - Feb 13, 2026
HDI, Virtual Classroom
ITIL® 4 Foundation Before Dec 17, 2025:
Price: $2,399.00


On or after Dec 17, 2025:
Price: $2,499.00
Feb 12, 2026 - Feb 13, 2026
HDI, Virtual Classroom
HDI Support Center Team Lead Before Dec 18, 2025:
Price: $1,799.00


On or after Dec 18, 2025:
Price: $1,899.00
Feb 18, 2026 - Feb 20, 2026
HDI, Virtual Classroom
HDI Desktop Support Manager Before Dec 24, 2025:
Price: $2,199.00


On or after Dec 24, 2025:
Price: $2,299.00
Feb 20, 2026 - Feb 20, 2026
HDI, Virtual Classroom
HDI Customer Service Representative Before Dec 26, 2025:
Price: $899.00


On or after Dec 26, 2025:
Price: $999.00
Feb 24, 2026 - Feb 26, 2026
HDI, Virtual Classroom
KCS Principles Before Dec 30, 2025:
Price: $1,899.00


On or after Dec 30, 2025:
Price: $1,999.00
Feb 25, 2026 - Feb 27, 2026
HDI, Virtual Classroom
Experience Foundation Before Dec 31, 2025:
Price: $1,899.00


On or after Dec 31, 2025:
Price: $1,999.00
Mar 03, 2026 - Mar 04, 2026
HDI, Virtual Classroom
HDI Support Center Analyst Before Jan 06, 2026:
Price: $1,599.00


On or after Jan 06, 2026:
Price: $1,699.00
Mar 04, 2026 - Mar 06, 2026
HDI, Virtual Classroom
HDI Support Center Manager Before Jan 07, 2026:
Price: $2,199.00


On or after Jan 07, 2026:
Price: $2,299.00
Mar 10, 2026 - Mar 11, 2026
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jan 13, 2026:
Price: $1,699.00


On or after Jan 13, 2026:
Price: $1,799.00
Mar 11, 2026 - Mar 13, 2026
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jan 14, 2026:
Price: $2,399.00


On or after Jan 14, 2026:
Price: $2,499.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description