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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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May 17, 2021 - May 18, 2021
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Mar 22, 2021:
Price: $1,599.00


On or after Mar 22, 2021:
Price: $1,699.00
May 19, 2021 - May 21, 2021
HDI, Virtual Classroom 		KCS Principles Before Mar 24, 2021:
Price: $1,599.00


On or after Mar 24, 2021:
Price: $1,699.00
May 24, 2021 - May 24, 2021
HDI, Virtual Classroom 		Workforce Management Principles Before Mar 29, 2021:
Price: $699.00


On or after Mar 29, 2021:
Price: $799.00
May 26, 2021 - May 28, 2021
HDI, Virtual Classroom 		HDI Support Center Director Before Mar 31, 2021:
Price: $2,799.00


On or after Mar 31, 2021:
Price: $2,899.00
Jun 01, 2021 - Jun 01, 2021
HDI, Virtual Classroom 		HDI Customer Service Representative Before Apr 06, 2021:
Price: $799.00


On or after Apr 06, 2021:
Price: $899.00
Jun 02, 2021 - Jun 04, 2021
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Apr 07, 2021:
Price: $1,899.00


On or after Apr 07, 2021:
Price: $1,999.00
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom 		HDI Support Center Analyst Before Apr 08, 2021:
Price: $1,399.00


On or after Apr 08, 2021:
Price: $1,499.00
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom 		Service Management Optimization Before Apr 08, 2021:
Price: $1,599.00


On or after Apr 08, 2021:
Price: $1,699.00
Jun 07, 2021 - Jun 08, 2021
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Apr 12, 2021:
Price: $1,499.00


On or after Apr 12, 2021:
Price: $1,599.00
Jun 09, 2021 - Jun 11, 2021
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Apr 14, 2021:
Price: $1,699.00


On or after Apr 14, 2021:
Price: $1,799.00
Jun 14, 2021 - Jun 16, 2021
HDI, Virtual Classroom 		HDI Support Center Manager Before Apr 19, 2021:
Price: $1,899.00


On or after Apr 19, 2021:
Price: $1,999.00
Jun 16, 2021 - Jun 18, 2021
HDI, Virtual Classroom 		KCS Principles Before Apr 21, 2021:
Price: $1,599.00


On or after Apr 21, 2021:
Price: $1,699.00
Jun 24, 2021 - Jun 25, 2021
HDI, Virtual Classroom 		Customer Experience Accelerator Boot Camp Before Apr 29, 2021:
Price: $1,699.00


On or after Apr 29, 2021:
Price: $1,799.00
Jun 28, 2021 - Jun 28, 2021
HDI, Virtual Classroom 		KCS Foundation Before May 03, 2021:
Price: $699.00


On or after May 03, 2021:
Price: $799.00
Jul 08, 2021 - Jul 09, 2021
HDI, Virtual Classroom 		HDI Support Center Analyst Before May 13, 2021:
Price: $1,399.00


On or after May 13, 2021:
Price: $1,499.00
1234...6
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description