At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Sep 23, 2021 - Sep 24, 2021
HDI, Virtual Classroom
HDI Problem Management Professional Before Jul 29, 2021:
Price: $1,599.00


On or after Jul 29, 2021:
Price: $1,699.00
Sep 27, 2021 - Sep 29, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Before Aug 02, 2021:
Price: $1,899.00


On or after Aug 02, 2021:
Price: $1,999.00
Sep 28, 2021 - Sep 29, 2021
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Aug 03, 2021:
Price: $1,499.00


On or after Aug 03, 2021:
Price: $1,599.00
Sep 29, 2021 - Sep 30, 2021
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Before Aug 04, 2021:
Price: $1,399.00


On or after Aug 04, 2021:
Price: $1,499.00
Oct 04, 2021 - Oct 04, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Before Aug 09, 2021:
Price: $799.00


On or after Aug 09, 2021:
Price: $899.00
Oct 06, 2021 - Oct 08, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Before Aug 11, 2021:
Price: $1,699.00


On or after Aug 11, 2021:
Price: $1,799.00
Oct 11, 2021 - Oct 13, 2021
HDI, Virtual Classroom
KCS Principles Before Aug 16, 2021:
Price: $1,599.00


On or after Aug 16, 2021:
Price: $1,699.00
Oct 13, 2021 - Oct 15, 2021
HDI, Virtual Classroom
HDI Support Center Manager Before Aug 18, 2021:
Price: $1,899.00


On or after Aug 18, 2021:
Price: $1,999.00
Oct 18, 2021 - Oct 19, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Aug 23, 2021:
Price: $1,499.00


On or after Aug 23, 2021:
Price: $1,599.00
Oct 21, 2021 - Oct 22, 2021
HDI, Virtual Classroom
Service Management Optimization Before Aug 26, 2021:
Price: $1,599.00


On or after Aug 26, 2021:
Price: $1,699.00
Oct 22, 2021 - Oct 22, 2021
HDI, Virtual Classroom
KCS Foundation Before Aug 27, 2021:
Price: $699.00


On or after Aug 27, 2021:
Price: $799.00
Oct 25, 2021 - Oct 26, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Aug 30, 2021:
Price: $1,399.00


On or after Aug 30, 2021:
Price: $1,499.00
Nov 04, 2021 - Nov 05, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Before Sep 09, 2021:
Price: $1,599.00


On or after Sep 09, 2021:
Price: $1,699.00
Nov 15, 2021 - Nov 16, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Sep 20, 2021:
Price: $1,399.00


On or after Sep 20, 2021:
Price: $1,499.00
Nov 17, 2021 - Nov 17, 2021
HDI, Virtual Classroom
Workforce Management Principles Before Sep 22, 2021:
Price: $599.00


On or after Sep 22, 2021:
Price: $699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description