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HDI - ITSM Consulting Company
 

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Apr 15, 2026 - Apr 16, 2026
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Feb 18, 2026:
Price: $1,699.00


On or after Feb 18, 2026:
Price: $1,799.00
Apr 15, 2026 - Apr 17, 2026
HDI, Virtual Classroom 		KCS Principles Before Feb 18, 2026:
Price: $1,899.00


On or after Feb 18, 2026:
Price: $1,999.00
Apr 21, 2026 - Apr 23, 2026
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Feb 24, 2026:
Price: $2,199.00


On or after Feb 24, 2026:
Price: $2,299.00
Apr 24, 2026 - Apr 24, 2026
HDI, Virtual Classroom 		HDI Customer Service Representative Before Feb 27, 2026:
Price: $899.00


On or after Feb 27, 2026:
Price: $999.00
Apr 28, 2026 - Apr 29, 2026
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Mar 03, 2026:
Price: $1,699.00


On or after Mar 03, 2026:
Price: $1,799.00
May 05, 2026 - May 06, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Mar 10, 2026:
Price: $1,599.00


On or after Mar 10, 2026:
Price: $1,699.00
May 07, 2026 - May 08, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Mar 12, 2026:
Price: $1,699.00


On or after Mar 12, 2026:
Price: $1,799.00
May 11, 2026 - May 12, 2026
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Mar 16, 2026:
Price: $1,799.00


On or after Mar 16, 2026:
Price: $1,899.00
May 12, 2026 - May 14, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Mar 17, 2026:
Price: $2,199.00


On or after Mar 17, 2026:
Price: $2,299.00
May 13, 2026 - May 15, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Feb 11, 2026:
Price: $2,399.00


On or after Feb 11, 2026:
Price: $2,499.00
May 19, 2026 - May 20, 2026
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Mar 24, 2026:
Price: $1,699.00


On or after Mar 24, 2026:
Price: $1,799.00
May 26, 2026 - May 28, 2026
HDI, Virtual Classroom 		Experience Management and XLA® Foundation Before Mar 31, 2026:
Price: $1,899.00


On or after Mar 31, 2026:
Price: $1,999.00
May 27, 2026 - May 29, 2026
HDI, Virtual Classroom 		HDI Support Center Director Before Apr 01, 2026:
Price: $2,799.00


On or after Apr 01, 2026:
Price: $2,899.00
Jun 02, 2026 - Jun 03, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Apr 07, 2026:
Price: $1,599.00


On or after Apr 07, 2026:
Price: $1,699.00
Jun 03, 2026 - Jun 05, 2026
HDI, Virtual Classroom 		HDI Support Center Manager Before Apr 08, 2026:
Price: $2,199.00


On or after Apr 08, 2026:
Price: $2,299.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description