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HDI - ITSM Consulting Company
 

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Apr 08, 2026 - Apr 10, 2026
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Feb 11, 2026:
Price: $2,399.00


On or after Feb 11, 2026:
Price: $2,499.00
Apr 21, 2026 - Apr 23, 2026
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Feb 24, 2026:
Price: $2,199.00


On or after Feb 24, 2026:
Price: $2,299.00
Apr 24, 2026 - Apr 24, 2026
HDI, Virtual Classroom 		HDI Customer Service Representative Before Feb 27, 2026:
Price: $899.00


On or after Feb 27, 2026:
Price: $999.00
Apr 28, 2026 - Apr 29, 2026
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Mar 03, 2026:
Price: $1,829.00


On or after Mar 03, 2026:
Price: $1,929.00
May 05, 2026 - May 06, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Mar 10, 2026:
Price: $1,599.00


On or after Mar 10, 2026:
Price: $1,699.00
May 07, 2026 - May 08, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Mar 12, 2026:
Price: $1,699.00


On or after Mar 12, 2026:
Price: $1,799.00
May 26, 2026 - May 28, 2026
HDI, Virtual Classroom 		Experience Foundation Before Mar 31, 2026:
Price: $1,899.00


On or after Mar 31, 2026:
Price: $1,999.00
Jun 02, 2026 - Jun 03, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Apr 07, 2026:
Price: $1,599.00


On or after Apr 07, 2026:
Price: $1,699.00
Jun 09, 2026 - Jun 10, 2026
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Apr 14, 2026:
Price: $1,699.00


On or after Apr 14, 2026:
Price: $1,799.00
Jun 16, 2026 - Jun 18, 2026
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Apr 21, 2026:
Price: $2,199.00


On or after Apr 21, 2026:
Price: $2,299.00
Jun 25, 2026 - Jun 26, 2026
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Before Apr 30, 2026:
Price: $1,829.00


On or after Apr 30, 2026:
Price: $1,929.00
Jun 26, 2026 - Jun 26, 2026
HDI, Virtual Classroom 		HDI Customer Service Representative Before May 01, 2026:
Price: $899.00


On or after May 01, 2026:
Price: $999.00
Jun 29, 2026 - Jun 30, 2026
HDI, Virtual Classroom 		Experience Practitioner Before May 04, 2026:
Price: $1,899.00


On or after May 04, 2026:
Price: $1,999.00
Jul 07, 2026 - Jul 08, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before May 12, 2026:
Price: $1,599.00


On or after May 12, 2026:
Price: $1,699.00
Aug 04, 2026 - Aug 05, 2026
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jun 09, 2026:
Price: $1,599.00


On or after Jun 09, 2026:
Price: $1,699.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description