HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
6/2 - - 6/3/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 07, 2026.
6/3 - - 6/5/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 08, 2026.
6/9 - - 6/10/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 14, 2026.
6/10 - - 6/12/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 18, 2026.
6/11 - - 6/12/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 16, 2026.
6/15 - - 6/17/26 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 20, 2026.
6/16 - - 6/18/26 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 21, 2026.
6/23 - - 6/24/26 HDI,, Virtual Classroom Problem Management Principles $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 28, 2026.
6/25 - - 6/26/26 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 30, 2026.
6/26 - - 6/26/26 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 01, 2026.
6/29 - - 6/30/26 HDI,, Virtual Classroom Experience Management and XLA® Practitioner $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 04, 2026.
7/7 - - 7/8/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 12, 2026.
7/8 - - 7/10/26 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 13, 2026.
7/9 - - 7/10/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 14, 2026.
7/14 - - 7/14/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on May 19, 2026.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description