Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

Network with your peers from other support centers.
Maintain adequate coverage in your center by staggering training dates.
Stay focused on learning by being out of the office.
Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Date	Location	Course	Member Price	Price
3/19 - - 3/20/26	HDI,, Virtual Classroom	Problem Management Principles	$1,829.00	$1,829.00	Problem Management Principles Mar 19, 2026 - - Mar 20, 2026 9:30 AM - - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information HDI,, Virtual Classroom Full Course Description Course cancellation policy Price shown above includes a $100 Early Bird discount that will expire on January 22, 2026.
Price shown above includes a $100 Early Bird discount that will expire on January 22, 2026.
3/24 - - 3/25/26	HDI,, Virtual Classroom	Foundations in Service and Support Metrics	$1,829.00	$1,829.00	Foundations in Service and Support Metrics Mar 24, 2026 - - Mar 25, 2026 9:30 AM - - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information HDI,, Virtual Classroom Full Course Description Course cancellation policy Price shown above includes a $100 Early Bird discount that will expire on January 27, 2026.
Price shown above includes a $100 Early Bird discount that will expire on January 27, 2026.
3/25 - - 3/27/26	HDI,, Virtual Classroom	HDI Support Center Director	$2,799.00	$2,799.00	HDI Support Center Director Mar 25, 2026 - - Mar 27, 2026 9:30 AM - - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information HDI,, Virtual Classroom Full Course Description Course cancellation policy Price shown above includes a $100 Early Bird discount that will expire on January 28, 2026.
Price shown above includes a $100 Early Bird discount that will expire on January 28, 2026.
3/31 - - 4/1/26	HDI,, Virtual Classroom	HDI Support Center Analyst	$1,599.00	$1,599.00	HDI Support Center Analyst Mar 31, 2026 - - Apr 01, 2026 9:30 AM - - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information HDI,, Virtual Classroom Full Course Description Course cancellation policy Price shown above includes a $100 Early Bird discount that will expire on February 03, 2026.
Price shown above includes a $100 Early Bird discount that will expire on February 03, 2026.

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description