HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
11/18 - - 11/19/25 HDI,, Virtual Classroom Change Management Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 23, 2025.
11/19 - - 11/20/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 24, 2025.
11/20 - - 11/21/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on September 25, 2025.
12/1 - - 12/2/25 HDI,, Virtual Classroom Problem Management Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 06, 2025.
12/2 - - 12/4/25 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 07, 2025.
12/2 - - 12/3/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 07, 2025.
12/3 - - 12/5/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 08, 2025.
12/9 - - 12/11/25 HDI,, Virtual Classroom Experience Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 14, 2025.
12/10 - - 12/11/25 HDI,, Virtual Classroom Incident Management Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 15, 2025.
12/10 - - 12/12/25 HDI,, Virtual Classroom ITIL® 4 Foundation $2,399.00 $2,399.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 15, 2025.
12/11 - - 12/12/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 16, 2025.
12/15 - - 12/17/25 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 20, 2025.
12/16 - - 12/17/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 21, 2025.
12/17 - - 12/19/25 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on October 22, 2025.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description