HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Support Center Team Lead Price: $949.00 Guaranteed To Run	More Info HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
On Demand	HDI Desktop Advanced Support Technician Price: $899.00 Guaranteed To Run	More Info HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
On Demand	KCS Foundation Price: $549.00 Guaranteed To Run	More Info KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
On Demand	HDI Support Center Analyst Price: $849.00 Guaranteed To Run	More Info HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
On Demand	KCS Principles Price: $999.00 Guaranteed To Run	More Info KCS Principles On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
On Demand	HDI Customer Service Representative Price: $549.00 Guaranteed To Run	More Info HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Add to Cart Unlimited Seats
Jan 06, 2026 - Jan 07, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Jan 06, 2026 - Jan 07, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 12, 2026 - Jan 14, 2026 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager Jan 12, 2026 - Jan 14, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 13, 2026 - Jan 14, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00	More Info HDI Desktop Advanced Support Technician Jan 13, 2026 - Jan 14, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 14, 2026 - Jan 16, 2026 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $2,499.00	More Info ITIL® 4 Foundation Jan 14, 2026 - Jan 16, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 15, 2026 - Jan 16, 2026 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00	More Info HDI Support Center Team Lead Jan 15, 2026 - Jan 16, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 21, 2026 - Jan 22, 2026 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp Jan 21, 2026 - Jan 22, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 22, 2026 - Jan 23, 2026 HDI, Virtual Classroom	Experience Management and XLA® Practitioner Price: $2,099.00	More Info Experience Management and XLA® Practitioner Jan 22, 2026 - Jan 23, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 27, 2026 - Jan 29, 2026 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00	More Info HDI Support Center Director Jan 27, 2026 - Jan 29, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Jan 29, 2026 - Jan 30, 2026 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Price: $1,799.00	More Info Artificial Intelligence in the Support Organization Jan 29, 2026 - Jan 30, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description