At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jul 08, 2022 - Jul 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Apr 15, 2022:
Price: $1,499.00


On or after Apr 15, 2022:
Price: $1,599.00
Jul 11, 2022 - Jul 13, 2022
HDI, Virtual Classroom
KCS Principles Before Apr 18, 2022:
Price: $1,699.00


On or after Apr 18, 2022:
Price: $1,799.00
Jul 15, 2022 - Jul 15, 2022
HDI, Virtual Classroom
HDI Customer Service Representative Before Apr 22, 2022:
Price: $899.00


On or after Apr 22, 2022:
Price: $999.00
Jul 18, 2022 - Jul 19, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Apr 25, 2022:
Price: $1,599.00


On or after Apr 25, 2022:
Price: $1,699.00
Jul 21, 2022 - Jul 22, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Apr 28, 2022:
Price: $1,599.00


On or after Apr 28, 2022:
Price: $1,699.00
Jul 27, 2022 - Jul 29, 2022
HDI, Virtual Classroom
HDI Support Center Manager Before May 04, 2022:
Price: $1,899.00


On or after May 04, 2022:
Price: $1,999.00
Aug 03, 2022 - Aug 05, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jun 08, 2022:
Price: $1,799.00


On or after Jun 08, 2022:
Price: $1,899.00
Aug 08, 2022 - Aug 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before May 16, 2022:
Price: $1,499.00


On or after May 16, 2022:
Price: $1,599.00
Sep 08, 2022 - Sep 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Jun 16, 2022:
Price: $1,499.00


On or after Jun 16, 2022:
Price: $1,599.00
Oct 03, 2022 - Oct 04, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Jul 11, 2022:
Price: $1,499.00


On or after Jul 11, 2022:
Price: $1,599.00
Oct 12, 2022 - Oct 14, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Before Aug 17, 2022:
Price: $1,799.00


On or after Aug 17, 2022:
Price: $1,899.00
Nov 08, 2022 - Nov 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Aug 16, 2022:
Price: $1,499.00


On or after Aug 16, 2022:
Price: $1,599.00
Dec 05, 2022 - Dec 06, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Sep 12, 2022:
Price: $1,499.00


On or after Sep 12, 2022:
Price: $1,599.00
Dec 12, 2022 - Dec 14, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Before Oct 17, 2022:
Price: $1,799.00


On or after Oct 17, 2022:
Price: $1,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description