A training event unlike any other, the unique HDI Training Experience is created for service and support professionals looking for a career boost. Select one of our two Training Experience Events!

July 23-24

Coaching Skills for Quality Support

July 23-24

Succeeding with Metrics

July 23-24

HDI Support Center Analyst

Sept. 17-18

Succeeding with Metrics

Sept. 17-18

HDI Desktop Support Technician

Sept. 17-18

Structured Problem Solving for the Support Professional

July 25-27

HDI Support Center Director

July 25-27

KCSĀ® Principles

July 25-27

HDI Support Center Manager

Sept. 19-21

KCS® Principles

Sept. 19-21

HDI Support Center Director

* The advertised bundle discount is only for combinations grouped above.

The most cost-effective HDI
training opportunity of the year!

MEMBER DISCOUNT!

HDI Members automatically save $100

EARLY BIRD DISCOUNT!

Save $100 when you register 8 weeks in advance

BUNDLE DISCOUNTS!

Save $100 example class bundles (Coaching Skills for Quality Support & HDI Support Center Manager) OR (Advanced Service Desk Metrics & HDI Support Center Director)

GROUP DISCOUNT!

Save $100/person if you send more than three people from your organization

And yes...
these offers can be combined for

more than $800 in total savings!