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Creating Value in Highly Complex Environments: Critical Lessons Every IT Pro Needs to Learn from Higher Ed

View this webinar to learn what higher ed service delivery teams are doing to create a "one-stop shop" for students, faculty, and staff members and streamline campus-wide service management.
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HDI events unite thousands of service and support professionals and leaders each year for premier education, networking, and collaboration.

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SupportWorld Live
April 30 - May 5, 2023 | Las Vegas, NV

Covering the entire service and support industry and its people (from frontline analysts to CIOs), SupportWorld Live gives you several days in a welcoming community to solely focus on delivering smarter service and better business outcomes. Learn More »

Service Management World
November 11-15, 2023 | Orlando, FL

Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy. Learn More »

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Leading the technical support field with tips and insights from experts around the globe.

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The Changing Face of Conferences

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Focus is Needed to Provide Consistently Good IT Support

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