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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Dec 09, 2019 - Dec 10, 2019 Washington, DC	HDI Support Center Analyst Price: $1,499.00	HDI Support Center Analyst Dec 09, 2019 - Dec 10, 2019 8:00 AM - 5:00 PM Location: TBD Washington, DC Full Course Description Course cancellation policy
Dec 09, 2019 - Dec 11, 2019 Dallas, TX	ITIL® 4 Foundation Before Dec 09, 2019: Price: $1,699.00 On or after Dec 09, 2019: Price: $1,799.00	ITIL® 4 Foundation Dec 09, 2019 - Dec 11, 2019 8:00 AM - 5:00 PM Location: TBD Dallas, TX Full Course Description Course cancellation policy
Dec 09, 2019 - Dec 11, 2019 HDI, Virtual Classroom	HDI Support Center Manager Price: $1,999.00	HDI Support Center Manager Dec 09, 2019 - Dec 11, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 10, 2019 - Dec 11, 2019 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Price: $1,699.00	Troubleshooting and Problem Solving Boot Camp Dec 10, 2019 - Dec 11, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 10, 2019 - Dec 12, 2019 HDI, Virtual Classroom	HDI Support Center Director Price: $2,899.00	HDI Support Center Director Dec 10, 2019 - Dec 12, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Only 5 seats left
Dec 11, 2019 - Dec 12, 2019 Washington, DC	HDI Desktop Advanced Support Technician Price: $1,699.00	HDI Desktop Advanced Support Technician Dec 11, 2019 - Dec 12, 2019 8:00 AM - 5:00 PM Location: TBD Washington, DC Full Course Description Course cancellation policy
Dec 11, 2019 - Dec 13, 2019 HDI, Virtual Classroom	KCS Principles Price: $1,699.00	KCS Principles Dec 11, 2019 - Dec 13, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 12, 2019 - Dec 13, 2019 Dallas, TX	HDI Desktop Advanced Support Technician Before Oct 17, 2019: Price: $1,599.00 On or after Oct 17, 2019: Price: $1,699.00	HDI Desktop Advanced Support Technician Dec 12, 2019 - Dec 13, 2019 8:00 AM - 5:00 PM Location: TBD Dallas, TX Full Course Description Course cancellation policy
Dec 12, 2019 - Dec 13, 2019 Dallas, TX	Service Management Optimization Price: $1,699.00	Service Management Optimization Dec 12, 2019 - Dec 13, 2019 8:00 AM - 5:00 PM Location: TBD Dallas, TX Full Course Description Course cancellation policy
Dec 12, 2019 - Dec 13, 2019 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,599.00	HDI Desktop Advanced Support Technician Dec 12, 2019 - Dec 13, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 13, 2019 - Dec 13, 2019 HDI, Virtual Classroom	HDI Office Hours Price: $0.00	HDI Office Hours Dec 13, 2019 - Dec 13, 2019 1:00 PM - 2:00 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 16, 2019 - Dec 17, 2019 Phoenix, AZ	HDI Desktop Advanced Support Technician Before Oct 21, 2019: Price: $1,599.00 On or after Oct 21, 2019: Price: $1,699.00	HDI Desktop Advanced Support Technician Dec 16, 2019 - Dec 17, 2019 8:00 AM - 5:00 PM Location: TBD Phoenix, AZ Full Course Description Course cancellation policy
Dec 16, 2019 - Dec 17, 2019 HDI, Virtual Classroom	HDI Problem Management Professional Before Oct 20, 2019: Price: $1,599.00 On or after Oct 20, 2019: Price: $1,699.00	HDI Problem Management Professional Dec 16, 2019 - Dec 17, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 18, 2019 - Dec 19, 2019 Phoenix, AZ	Troubleshooting and Problem Solving Boot Camp Before Oct 23, 2019: Price: $1,599.00 On or after Oct 23, 2019: Price: $1,699.00	Troubleshooting and Problem Solving Boot Camp Dec 18, 2019 - Dec 19, 2019 8:00 AM - 5:00 PM Location: TBD Phoenix, AZ Full Course Description Course cancellation policy
Dec 18, 2019 - Dec 20, 2019 HDI, Virtual Classroom	ITIL® 4 Foundation Before Oct 23, 2019: Price: $1,699.00 On or after Oct 23, 2019: Price: $1,799.00	ITIL® 4 Foundation Dec 18, 2019 - Dec 20, 2019 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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