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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Jun 21, 2019 - Jun 21, 2019
HDI, Virtual Classroom 		HDI Office Hours Price: $0.00   Member price: $0.00
Jun 25, 2019 - Jun 27, 2019
Dallas, TX 		HDI Certified Instructor Before Apr 23, 2019:
Price: $4,999.00   Member price: $5,899.00

On or after Apr 23, 2019:
Price: $5,999.00   Member price: $6,899.00
Jun 25, 2019 - Jun 27, 2019
HDI, Virtual Classroom 		HDI Support Center Director Before Apr 29, 2019:
Price: $2,799.00   Member price: $2,699.00

On or after Apr 29, 2019:
Price: $2,899.00   Member price: $2,799.00
Jul 08, 2019 - Jul 10, 2019
Chicago, IL 		ITIL® Foundation Before May 13, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after May 13, 2019:
Price: $1,699.00   Member price: $1,599.00
Jul 08, 2019 - Jul 10, 2019
HDI, Virtual Classroom 		HDI Desktop Support Manager Before May 12, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after May 12, 2019:
Price: $1,999.00   Member price: $1,899.00
Jul 11, 2019 - Jul 12, 2019
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before May 15, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after May 15, 2019:
Price: $1,599.00   Member price: $1,499.00
Jul 11, 2019 - Jul 12, 2019
Chicago, IL 		Service Management Optimization Before May 16, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after May 16, 2019:
Price: $1,699.00   Member price: $1,599.00
Jul 15, 2019 - Jul 16, 2019
HDI, Virtual Classroom 		Service Management Optimization Before May 19, 2019:
Price: $1,699.00   Member price: $1,599.00

On or after May 19, 2019:
Price: $1,799.00   Member price: $1,699.00
Jul 16, 2019 - Jul 18, 2019
Dallas, TX 		HDI Support Center Director Before May 27, 2019:
Price: $2,799.00   Member price: $2,699.00

On or after May 27, 2019:
Price: $2,899.00   Member price: $2,799.00
Jul 18, 2019 - Jul 18, 2019
HDI, Virtual Classroom 		Incident Management Workshop Before May 22, 2019:
Price: $595.00   Member price: $495.00

On or after May 22, 2019:
Price: $695.00   Member price: $595.00
Jul 19, 2019 - Jul 19, 2019
HDI, Virtual Classroom 		HDI Office Hours Price: $0.00   Member price: $0.00
Jul 22, 2019 - Jul 24, 2019
HDI, Virtual Classroom 		KCS Principles Before May 26, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after May 26, 2019:
Price: $1,699.00   Member price: $1,599.00
Jul 25, 2019 - Jul 26, 2019
HDI, Virtual Classroom 		HDI Support Center Analyst Before May 29, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after May 29, 2019:
Price: $1,499.00   Member price: $1,399.00
Jul 25, 2019 - Jul 26, 2019
HDI, Virtual Classroom 		Structured Problem Solving for the Support Professional Before May 29, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after May 29, 2019:
Price: $1,599.00   Member price: $1,499.00
Jul 29, 2019 - Jul 31, 2019
HDI, Virtual Classroom 		HDI Support Center Manager Before Jun 02, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Jun 02, 2019:
Price: $1,999.00   Member price: $1,899.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description