At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Aug 17, 2020 - Aug 18, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Before Jun 22, 2020:
Price: $1,399.00


On or after Jun 22, 2020:
Price: $1,499.00
Aug 24, 2020 - Aug 26, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jun 29, 2020:
Price: $1,699.00


On or after Jun 29, 2020:
Price: $1,799.00
Aug 26, 2020 - Aug 28, 2020
HDI, Virtual Classroom
HDI Certified Instructor Before Jul 01, 2020:
Price: $5,899.00


On or after Jul 01, 2020:
Price: $5,999.00
Aug 31, 2020 - Aug 31, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Before Jul 06, 2020:
Price: $799.00


On or after Jul 06, 2020:
Price: $899.00
Sep 01, 2020 - Sep 02, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Before Jul 07, 2020:
Price: $1,599.00


On or after Jul 07, 2020:
Price: $1,699.00
Sep 07, 2020 - Sep 09, 2020
HDI, Virtual Classroom
HDI Support Center Director Before Jul 13, 2020:
Price: $2,799.00


On or after Jul 13, 2020:
Price: $2,899.00
Sep 09, 2020 - Sep 11, 2020
HDI, Virtual Classroom
KCS Principles Before Jul 15, 2020:
Price: $1,599.00


On or after Jul 15, 2020:
Price: $1,699.00
Sep 10, 2020 - Sep 11, 2020
Boston, MA
HDI Support Center Analyst Before Jul 16, 2020:
Price: $1,399.00


On or after Jul 16, 2020:
Price: $1,499.00
Sep 10, 2020 - Sep 11, 2020
HDI, Virtual Classroom
Workforce Management Principles Before Jul 15, 2020:
Price: $1,599.00


On or after Jul 15, 2020:
Price: $1,699.00
Sep 14, 2020 - Sep 15, 2020
Atlanta, GA
Troubleshooting and Problem Solving Boot Camp Before Jul 20, 2020:
Price: $1,599.00


On or after Jul 20, 2020:
Price: $1,699.00
Sep 14, 2020 - Sep 15, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Before Jul 20, 2020:
Price: $1,399.00


On or after Jul 20, 2020:
Price: $1,499.00
Sep 15, 2020 - Sep 17, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Before Jul 21, 2020:
Price: $1,899.00


On or after Jul 21, 2020:
Price: $1,999.00
Sep 16, 2020 - Sep 18, 2020
Atlanta, GA
HDI Support Center Director Before Jul 22, 2020:
Price: $2,799.00


On or after Jul 22, 2020:
Price: $2,899.00
Sep 18, 2020 - Sep 18, 2020
HDI, Virtual Classroom
KCS Foundation Before Jul 24, 2020:
Price: $699.00


On or after Jul 24, 2020:
Price: $799.00
Sep 21, 2020 - Sep 22, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jul 27, 2020:
Price: $1,599.00


On or after Jul 27, 2020:
Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description