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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Oct 05, 2022 - Oct 07, 2022
HDI, Virtual Classroom 		KCS Principles Before Aug 10, 2022:
Price: $1,699.00


On or after Aug 10, 2022:
Price: $1,799.00
Oct 06, 2022 - Oct 07, 2022
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Aug 11, 2022:
Price: $1,699.00


On or after Aug 11, 2022:
Price: $1,799.00
Oct 07, 2022 - Oct 07, 2022
HDI, Virtual Classroom 		Workforce Management Principles Price: $999.00
Oct 12, 2022 - Oct 14, 2022
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Aug 17, 2022:
Price: $1,799.00


On or after Aug 17, 2022:
Price: $1,899.00
Oct 13, 2022 - Oct 14, 2022
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Aug 18, 2022:
Price: $1,599.00


On or after Aug 18, 2022:
Price: $1,699.00
Oct 17, 2022 - Oct 19, 2022
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Aug 22, 2022:
Price: $1,899.00


On or after Aug 22, 2022:
Price: $1,999.00
Oct 20, 2022 - Oct 21, 2022
HDI, Virtual Classroom 		Service Management Optimization Before Aug 25, 2022:
Price: $1,599.00


On or after Aug 25, 2022:
Price: $1,699.00
Oct 21, 2022 - Oct 21, 2022
HDI, Virtual Classroom 		HDI Customer Service Representative Before Aug 26, 2022:
Price: $899.00


On or after Aug 26, 2022:
Price: $999.00
Oct 26, 2022 - Oct 28, 2022
HDI, Virtual Classroom 		HDI Support Center Manager Before Aug 31, 2022:
Price: $1,899.00


On or after Aug 31, 2022:
Price: $1,999.00
Oct 31, 2022 - Nov 02, 2022
HDI, Virtual Classroom 		HDI Support Center Director Before Sep 05, 2022:
Price: $2,799.00


On or after Sep 05, 2022:
Price: $2,899.00
Nov 03, 2022 - Nov 04, 2022
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Sep 08, 2022:
Price: $1,599.00


On or after Sep 08, 2022:
Price: $1,699.00
Nov 04, 2022 - Nov 04, 2022
HDI, Virtual Classroom 		HDI Customer Service Representative Before Sep 09, 2022:
Price: $899.00


On or after Sep 09, 2022:
Price: $999.00
Nov 07, 2022 - Nov 07, 2022
HDI, Virtual Classroom 		KCS Foundation Before Sep 12, 2022:
Price: $899.00


On or after Sep 12, 2022:
Price: $999.00
Nov 08, 2022 - Nov 09, 2022
HDI, Virtual Classroom 		HDI Support Center Analyst Before Aug 16, 2022:
Price: $1,499.00


On or after Aug 16, 2022:
Price: $1,599.00
Dec 01, 2022 - Dec 02, 2022
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Oct 06, 2022:
Price: $1,699.00


On or after Oct 06, 2022:
Price: $1,799.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description