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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Aug 22, 2019 - Aug 23, 2019
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Jun 26, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after Jun 26, 2019:
Price: $1,599.00   Member price: $1,499.00
Aug 23, 2019 - Aug 23, 2019
HDI, Virtual Classroom 		HDI Office Hours Price: $0.00   Member price: $0.00
Aug 26, 2019 - Aug 27, 2019
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jun 30, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after Jun 30, 2019:
Price: $1,499.00   Member price: $1,399.00
Aug 28, 2019 - Aug 30, 2019
HDI, Virtual Classroom 		HDI Support Center Manager Before Jul 02, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Jul 02, 2019:
Price: $1,999.00   Member price: $1,899.00
Sep 05, 2019 - Sep 06, 2019
HDI, Virtual Classroom 		HDI Support Center Analyst Before Jul 10, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after Jul 10, 2019:
Price: $1,499.00   Member price: $1,399.00
Sep 09, 2019 - Sep 10, 2019
HDI, Virtual Classroom 		HDI Problem Management Professional Before Jul 14, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Jul 14, 2019:
Price: $1,699.00   Member price: $1,599.00
Sep 10, 2019 - Sep 12, 2019
Washington, DC 		HDI Certified Instructor Price: $5,999.00   Member price: $5,999.00
Sep 11, 2019 - Sep 13, 2019
HDI, Virtual Classroom 		ITIL® Foundation Before Jul 16, 2019:
Price: $1,699.00   Member price: $1,599.00

On or after Jul 16, 2019:
Price: $1,799.00   Member price: $1,699.00
Sep 16, 2019 - Sep 17, 2019
HDI, Virtual Classroom 		Structured Problem Solving for the Support Professional Before Jul 21, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after Jul 21, 2019:
Price: $1,599.00   Member price: $1,499.00
Sep 18, 2019 - Sep 20, 2019
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Jul 23, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Jul 23, 2019:
Price: $1,999.00   Member price: $1,899.00
Sep 20, 2019 - Sep 20, 2019
HDI, Virtual Classroom 		HDI Office Hours Price: $0.00   Member price: $0.00
Sep 24, 2019 - Sep 26, 2019
Washington, DC 		HDI Support Center Director Before Jul 29, 2019:
Price: $2,799.00   Member price: $2,699.00

On or after Jul 29, 2019:
Price: $2,899.00   Member price: $2,799.00
Sep 25, 2019 - Sep 27, 2019
HDI, Virtual Classroom 		HDI Support Center Manager Before Jul 30, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Jul 30, 2019:
Price: $1,999.00   Member price: $1,899.00
Sep 25, 2019 - Sep 27, 2019
HDI, Virtual Classroom 		HDI Certified Instructor Price: $5,999.00   Member price: $5,999.00
Sep 30, 2019 - Sep 30, 2019
HDI, Virtual Classroom 		HDI Customer Service Representative Before Aug 04, 2019:
Price: $799.00   Member price: $699.00

On or after Aug 04, 2019:
Price: $899.00   Member price: $799.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description