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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Mar 25, 2020 - Mar 27, 2020 HDI, Virtual Classroom	KCS Principles Before Jan 29, 2020: Price: $1,599.00 On or after Jan 29, 2020: Price: $1,699.00	KCS Principles Mar 25, 2020 - Mar 27, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Mar 30, 2020 - Mar 31, 2020 HDI, Virtual Classroom	Succeeding with Metrics Before Feb 03, 2020: Price: $1,599.00 On or after Feb 03, 2020: Price: $1,699.00	Succeeding with Metrics Mar 30, 2020 - Mar 31, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 01, 2020 - Apr 01, 2020 HDI, Virtual Classroom	HDI Customer Service Representative Before Feb 05, 2020: Price: $799.00 On or after Feb 05, 2020: Price: $899.00	HDI Customer Service Representative Apr 01, 2020 - Apr 01, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 02, 2020 - Apr 03, 2020 HDI, Virtual Classroom	HDI Problem Management Professional Before Feb 06, 2020: Price: $1,499.00 On or after Feb 06, 2020: Price: $1,599.00	HDI Problem Management Professional Apr 02, 2020 - Apr 03, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 06, 2020 - Apr 06, 2020 HDI, Virtual Classroom	Incident Management Workshop Before Feb 10, 2020: Price: $699.00 On or after Feb 10, 2020: Price: $799.00	Incident Management Workshop Apr 06, 2020 - Apr 06, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 07, 2020 - Apr 09, 2020 HDI, Virtual Classroom	ITIL® 4 Foundation Before Feb 11, 2020: Price: $1,699.00 On or after Feb 11, 2020: Price: $1,799.00	ITIL® 4 Foundation Apr 07, 2020 - Apr 09, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 07, 2020 - Apr 08, 2020 HDI, Virtual Classroom	Change Management Before Feb 11, 2020: Price: $799.00 On or after Feb 11, 2020: Price: $899.00	Change Management Apr 07, 2020 - Apr 08, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 09, 2020 - Apr 10, 2020 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Feb 13, 2020: Price: $1,499.00 On or after Feb 13, 2020: Price: $1,599.00	HDI Desktop Advanced Support Technician Apr 09, 2020 - Apr 10, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 09, 2020 - Apr 10, 2020 HDI, Virtual Classroom	Customer Experience Accelerator Boot Camp Before Feb 13, 2020: Price: $1,599.00 On or after Feb 13, 2020: Price: $1,699.00	Customer Experience Accelerator Boot Camp Apr 09, 2020 - Apr 10, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 13, 2020 - Apr 15, 2020 HDI, Virtual Classroom	KCS Principles Before Feb 17, 2020: Price: $1,599.00 On or after Feb 17, 2020: Price: $1,699.00	KCS Principles Apr 13, 2020 - Apr 15, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 14, 2020 - Apr 16, 2020 HDI, Virtual Classroom	HDI Desktop Support Manager Before Feb 18, 2020: Price: $1,899.00 On or after Feb 18, 2020: Price: $1,999.00	HDI Desktop Support Manager Apr 14, 2020 - Apr 16, 2020 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Apr 19, 2020 - Apr 21, 2020 Las Vegas, NV	ITIL® 4 Foundation Before Feb 22, 2020: Price: $1,899.00 On or after Feb 22, 2020: Price: $1,999.00	ITIL® 4 Foundation Apr 19, 2020 - Apr 21, 2020 8:30 AM - 5:30 PM Location: MGM Grand 3799 S Las Vegas Blvd Las Vegas, NV 89109 Full Course Description Course cancellation policy
Apr 19, 2020 - Apr 21, 2020 Las Vegas, NV	HDI Support Center Manager Before Feb 22, 2020: Price: $2,199.00 On or after Feb 22, 2020: Price: $2,299.00	HDI Support Center Manager Apr 19, 2020 - Apr 21, 2020 8:30 AM - 5:50 PM Location: MGM Grand 3799 S Las Vegas Blvd Las Vegas, NV 89109 Full Course Description Course cancellation policy
Apr 19, 2020 - Apr 21, 2020 Las Vegas, NV	KCS Principles Before Feb 22, 2020: Price: $1,899.00 On or after Feb 22, 2020: Price: $1,999.00	KCS Principles Apr 19, 2020 - Apr 21, 2020 8:30 AM - 5:30 PM Location: MGM Grand 3799 S Las Vegas Blvd Las Vegas, NV 89109 Full Course Description Course cancellation policy
Apr 19, 2020 - Apr 21, 2020 Las Vegas, NV	HDI Support Center Director Before Feb 22, 2020: Price: $2,799.00 On or after Feb 22, 2020: Price: $2,899.00	HDI Support Center Director Apr 19, 2020 - Apr 21, 2020 8:30 AM - 5:30 PM Location: MGM Grand 3799 S Las Vegas Blvd Las Vegas, NV 89109 Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description

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