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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Nov 07, 2019 - Nov 08, 2019
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Sep 11, 2019:
Price: $1,499.00

On or after Sep 11, 2019:
Price: $1,599.00
Nov 09, 2019 - Nov 11, 2019
ChampionsGate, FL 		HDI Support Center Director Price: $2,899.00
Nov 09, 2019 - Nov 11, 2019
ChampionsGate, FL 		ITIL® 4 Foundation Price: $1,999.00
Nov 09, 2019 - Nov 11, 2019
ChampionsGate, FL 		KCS Principles Price: $1,999.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL 		Incident Management Workshop Price: $1,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL 		Service Management Optimization Price: $1,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL 		HDI Problem Management Professional Price: $1,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL 		Customer Experience Accelerator Boot Camp Price: $1,899.00
Nov 11, 2019 - Nov 12, 2019
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Sep 15, 2019:
Price: $1,599.00

On or after Sep 15, 2019:
Price: $1,699.00
Nov 13, 2019 - Nov 15, 2019
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Sep 17, 2019:
Price: $1,899.00

On or after Sep 17, 2019:
Price: $1,999.00
Nov 18, 2019 - Nov 20, 2019
HDI, Virtual Classroom 		HDI Support Center Manager Before Sep 22, 2019:
Price: $1,899.00

On or after Sep 22, 2019:
Price: $1,999.00
Nov 19, 2019 - Nov 21, 2019
Phoenix, AZ 		HDI Support Center Director Before Sep 30, 2019:
Price: $2,799.00

On or after Sep 30, 2019:
Price: $2,899.00
Nov 19, 2019 - Nov 21, 2019
HDI, Virtual Classroom 		KCS Principles Before Sep 23, 2019:
Price: $1,599.00

On or after Sep 23, 2019:
Price: $1,699.00
Nov 21, 2019 - Nov 22, 2019
HDI, Virtual Classroom 		HDI Support Center Analyst Before Sep 25, 2019:
Price: $1,399.00

On or after Sep 25, 2019:
Price: $1,499.00
Nov 22, 2019 - Nov 22, 2019
HDI, Virtual Classroom 		HDI Customer Service Representative Before Sep 26, 2019:
Price: $799.00

On or after Sep 26, 2019:
Price: $899.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description