HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Dec 01, 2021 - Dec 01, 2021 HDI, Virtual Classroom	HDI Customer Service Representative Before Oct 06, 2021: Price: $799.00 On or after Oct 06, 2021: Price: $899.00	HDI Customer Service Representative Dec 01, 2021 - Dec 01, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 02, 2021 - Dec 03, 2021 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Before Oct 07, 2021: Price: $1,499.00 On or after Oct 07, 2021: Price: $1,599.00	Troubleshooting and Problem Solving Boot Camp Dec 02, 2021 - Dec 03, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 03, 2021 - Dec 03, 2021 HDI, Virtual Classroom	KCS Foundation Before Oct 08, 2021: Price: $699.00 On or after Oct 08, 2021: Price: $799.00	KCS Foundation Dec 03, 2021 - Dec 03, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 06, 2021 - Dec 08, 2021 HDI, Virtual Classroom	HDI Desktop Support Manager Before Oct 11, 2021: Price: $1,899.00 On or after Oct 11, 2021: Price: $1,999.00	HDI Desktop Support Manager Dec 06, 2021 - Dec 08, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 08, 2021 - Dec 10, 2021 HDI, Virtual Classroom	ITIL® 4 Foundation Before Oct 13, 2021: Price: $1,699.00 On or after Oct 13, 2021: Price: $1,799.00	ITIL® 4 Foundation Dec 08, 2021 - Dec 10, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 09, 2021 - Dec 10, 2021 HDI, Virtual Classroom	Customer Experience Accelerator Boot Camp Before Oct 14, 2021: Price: $1,399.00 On or after Oct 14, 2021: Price: $1,499.00	Customer Experience Accelerator Boot Camp Dec 09, 2021 - Dec 10, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 13, 2021 - Dec 14, 2021 HDI, Virtual Classroom	HDI Support Center Analyst Before Oct 18, 2021: Price: $1,399.00 On or after Oct 18, 2021: Price: $1,499.00	HDI Support Center Analyst Dec 13, 2021 - Dec 14, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 14, 2021 - Dec 16, 2021 HDI, Virtual Classroom	KCS Principles Before Oct 19, 2021: Price: $1,599.00 On or after Oct 19, 2021: Price: $1,699.00	KCS Principles Dec 14, 2021 - Dec 16, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 15, 2021 - Dec 17, 2021 HDI, Virtual Classroom	HDI Support Center Manager Before Oct 20, 2021: Price: $1,899.00 On or after Oct 20, 2021: Price: $1,999.00	HDI Support Center Manager Dec 15, 2021 - Dec 17, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 16, 2021 - Dec 17, 2021 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Oct 21, 2021: Price: $1,499.00 On or after Oct 21, 2021: Price: $1,599.00	HDI Desktop Advanced Support Technician Dec 16, 2021 - Dec 17, 2021 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description