HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Dec 05, 2022 - Dec 06, 2022 HDI, Virtual Classroom	HDI Problem Management Professional Before Oct 10, 2022: Price: $1,699.00 On or after Oct 10, 2022: Price: $1,799.00	HDI Problem Management Professional Dec 05, 2022 - Dec 06, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 05, 2022 - Dec 06, 2022 HDI, Virtual Classroom	HDI Support Center Analyst Before Sep 12, 2022: Price: $1,499.00 On or after Sep 12, 2022: Price: $1,599.00	HDI Support Center Analyst Dec 05, 2022 - Dec 06, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 07, 2022 - Dec 09, 2022 HDI, Virtual Classroom	HDI Desktop Support Manager Before Oct 12, 2022: Price: $1,899.00 On or after Oct 12, 2022: Price: $1,999.00	HDI Desktop Support Manager Dec 07, 2022 - Dec 09, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 08, 2022 - Dec 09, 2022 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Oct 13, 2022: Price: $1,599.00 On or after Oct 13, 2022: Price: $1,699.00	HDI Desktop Advanced Support Technician Dec 08, 2022 - Dec 09, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 12, 2022 - Dec 14, 2022 HDI, Virtual Classroom	KCS Principles Before Oct 17, 2022: Price: $1,699.00 On or after Oct 17, 2022: Price: $1,799.00	KCS Principles Dec 12, 2022 - Dec 14, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 12, 2022 - Dec 14, 2022 HDI, Virtual Classroom	ITIL® 4 Foundation Before Oct 17, 2022: Price: $1,799.00 On or after Oct 17, 2022: Price: $1,899.00	ITIL® 4 Foundation Dec 12, 2022 - Dec 14, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 14, 2022 - Dec 16, 2022 HDI, Virtual Classroom	HDI Support Center Manager Before Oct 19, 2022: Price: $1,899.00 On or after Oct 19, 2022: Price: $1,999.00	HDI Support Center Manager Dec 14, 2022 - Dec 16, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 15, 2022 - Dec 16, 2022 HDI, Virtual Classroom	Troubleshooting and Problem Solving Boot Camp Before Oct 20, 2022: Price: $1,599.00 On or after Oct 20, 2022: Price: $1,699.00	Troubleshooting and Problem Solving Boot Camp Dec 15, 2022 - Dec 16, 2022 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description