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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Dec 10, 2025 - Dec 11, 2025
HDI, Virtual Classroom 		Incident Management Principles Before Oct 15, 2025:
Price: $1,899.00


On or after Oct 15, 2025:
Price: $1,999.00
Dec 11, 2025 - Dec 12, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Oct 16, 2025:
Price: $1,699.00


On or after Oct 16, 2025:
Price: $1,799.00
Dec 15, 2025 - Dec 17, 2025
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Oct 20, 2025:
Price: $2,199.00


On or after Oct 20, 2025:
Price: $2,299.00
Dec 16, 2025 - Dec 17, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Oct 21, 2025:
Price: $1,799.00


On or after Oct 21, 2025:
Price: $1,899.00
Dec 17, 2025 - Dec 19, 2025
HDI, Virtual Classroom 		HDI Support Center Director Before Oct 22, 2025:
Price: $2,799.00


On or after Oct 22, 2025:
Price: $2,899.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description