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HDI - ITSM Consulting Company

Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
On Demand - , KCS Principles $999.00 $999.00 Show class details
On Demand - , KCS Foundation $549.00 $549.00 Show class details
On Demand - , HDI Customer Service Representative $549.00 $549.00 Show class details
On Demand - , HDI Support Center Team Lead $949.00 $949.00 Show class details
On Demand - , HDI Support Center Analyst $849.00 $849.00 Show class details
On Demand - , HDI Desktop Advanced Support Technician $899.00 $899.00 Show class details
6/26 - - 6/26/26 HDI,, Virtual Classroom HDI Customer Service Representative $999.00 $999.00 Show class details
6/29 - - 7/1/26 HDI,, Virtual Classroom HDI Support Center Manager $2,299.00 $2,299.00 Show class details
7/7 - - 7/8/26 HDI,, Virtual Classroom HDI Support Center Analyst $1,699.00 $1,699.00 Show class details
7/9 - - 7/10/26 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,799.00 $1,799.00 Show class details
7/14 - - 7/15/26 HDI,, Virtual Classroom HDI Support Center Team Lead $1,899.00 $1,899.00 Show class details
7/15 - - 7/17/26 HDI,, Virtual Classroom ITIL® 4 Foundation $2,499.00 $2,499.00 Show class details
7/16 - - 7/17/26 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,799.00 $1,799.00 Show class details
7/21 - - 7/23/26 HDI,, Virtual Classroom Experience Management and XLA® Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 26, 2026.
7/23 - - 7/24/26 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,799.00 $1,799.00 Show class details
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description