At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
HDI Customer Service Representative Price: $399.00
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On Demand
HDI Support Center Team Lead Price: $849.00
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On Demand
HDI Support Center Analyst Price: $749.00
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On Demand
HDI Desktop Advanced Support Technician Price: $749.00
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Unlimited Seats
On Demand
KCS Foundation Price: $449.00
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Unlimited Seats
Sep 29, 2021 - Sep 30, 2021
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,499.00
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Oct 04, 2021 - Oct 04, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
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Oct 06, 2021 - Oct 08, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
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Oct 11, 2021 - Oct 13, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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Only 6 seats left
Oct 13, 2021 - Oct 15, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Oct 18, 2021 - Oct 19, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
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Only 5 seats left
Oct 21, 2021 - Oct 22, 2021
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Oct 22, 2021 - Oct 22, 2021
HDI, Virtual Classroom
KCS Foundation Price: $799.00
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Only 3 seats left
Oct 25, 2021 - Oct 26, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
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Oct 26, 2021 - Oct 27, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description