At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Foundation Price: $499.00
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On Demand
HDI Support Center Analyst Price: $799.00
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On Demand
HDI Support Center Team Lead Price: $899.00
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On Demand
HDI Desktop Advanced Support Technician Price: $799.00
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On Demand
HDI Customer Service Representative Price: $499.00
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Unlimited Seats
Jan 24, 2022 - Jan 25, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Jan 27, 2022 - Jan 28, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
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Jan 28, 2022 - Jan 28, 2022
HDI, Virtual Classroom
Incident Management Workshop Price: $999.00
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Jan 31, 2022 - Jan 31, 2022
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
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Only 8 seats left
Feb 07, 2022 - Feb 09, 2022
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
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Only 2 seats left
Feb 09, 2022 - Feb 11, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,899.00
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Feb 10, 2022 - Feb 11, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
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Only 1 seat left
Feb 14, 2022 - Feb 15, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Feb 16, 2022 - Feb 18, 2022
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
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Only 8 seats left
Feb 17, 2022 - Feb 18, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
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Only 6 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description