At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Oct 21, 2021 - Oct 22, 2021
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Oct 22, 2021 - Oct 22, 2021
HDI, Virtual Classroom
KCS Foundation Price: $799.00
Guaranteed To Run
Oct 25, 2021 - Oct 26, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Guaranteed To Run
Only 6 seats left
Oct 29, 2021 - Oct 29, 2021
HDI, Virtual Classroom
HDI Certified Instructor Price: $5,999.00
Nov 03, 2021 - Nov 04, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Guaranteed To Run
Nov 15, 2021 - Nov 16, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Sep 20, 2021:
Price: $1,399.00
Guaranteed To Run


On or after Sep 20, 2021:
Price: $1,499.00
Guaranteed To Run
Nov 16, 2021 - Nov 16, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Before Sep 21, 2021:
Price: $799.00
Guaranteed To Run


On or after Sep 21, 2021:
Price: $899.00
Guaranteed To Run
Nov 18, 2021 - Nov 19, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Sep 23, 2021:
Price: $1,499.00


On or after Sep 23, 2021:
Price: $1,599.00
Nov 23, 2021 - Nov 23, 2021
HDI, Virtual Classroom
Workforce Management Principles Before Sep 22, 2021:
Price: $599.00


On or after Sep 22, 2021:
Price: $699.00
Dec 01, 2021 - Dec 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Before Oct 06, 2021:
Price: $799.00
Guaranteed To Run


On or after Oct 06, 2021:
Price: $899.00
Guaranteed To Run
Dec 02, 2021 - Dec 03, 2021
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Oct 07, 2021:
Price: $1,499.00


On or after Oct 07, 2021:
Price: $1,599.00
Dec 03, 2021 - Dec 03, 2021
HDI, Virtual Classroom
KCS Foundation Before Oct 08, 2021:
Price: $699.00


On or after Oct 08, 2021:
Price: $799.00
Dec 06, 2021 - Dec 08, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Before Oct 11, 2021:
Price: $1,899.00
Guaranteed To Run


On or after Oct 11, 2021:
Price: $1,999.00
Guaranteed To Run
Sold Out.
Join the wait list.
Dec 08, 2021 - Dec 10, 2021
HDI, Virtual Classroom
HDI Support Center Director Before Oct 13, 2021:
Price: $2,799.00


On or after Oct 13, 2021:
Price: $2,899.00
Dec 08, 2021 - Dec 10, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Before Oct 13, 2021:
Price: $1,699.00
Guaranteed To Run


On or after Oct 13, 2021:
Price: $1,799.00
Guaranteed To Run
Sold Out.
Join the wait list.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description