At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Feb 23, 2022 - Feb 25, 2022
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Guaranteed To Run
Sold Out.
Join the wait list.
Mar 02, 2022 - Mar 04, 2022
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Only 3 seats left
Mar 04, 2022 - Mar 04, 2022
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
Mar 07, 2022 - Mar 08, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
Guaranteed To Run
Only 5 seats left
Mar 10, 2022 - Mar 11, 2022
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,799.00
Mar 14, 2022 - Mar 16, 2022
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
Mar 22, 2022 - Mar 24, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jan 25, 2022:
Price: $1,699.00
Guaranteed To Run


On or after Jan 25, 2022:
Price: $1,799.00
Guaranteed To Run
Only 6 seats left
Mar 22, 2022 - Mar 24, 2022
HDI, Virtual Classroom
HDI Support Center Manager Before Jan 25, 2022:
Price: $1,899.00
Guaranteed To Run


On or after Jan 25, 2022:
Price: $1,999.00
Guaranteed To Run
Sold Out.
Join the wait list.
Mar 24, 2022 - Mar 25, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jan 27, 2022:
Price: $1,599.00


On or after Jan 27, 2022:
Price: $1,699.00
Mar 28, 2022 - Mar 29, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Jan 31, 2022:
Price: $1,599.00


On or after Jan 31, 2022:
Price: $1,699.00
Mar 30, 2022 - Apr 01, 2022
HDI, Virtual Classroom
HDI Desktop Support Manager Before Feb 02, 2022:
Price: $1,899.00


On or after Feb 02, 2022:
Price: $1,999.00
Apr 04, 2022 - Apr 05, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Feb 07, 2022:
Price: $1,499.00
Guaranteed To Run


On or after Feb 07, 2022:
Price: $1,599.00
Guaranteed To Run
Only 8 seats left
Apr 06, 2022 - Apr 08, 2022
HDI, Virtual Classroom
KCS Principles Before Feb 09, 2022:
Price: $1,699.00


On or after Feb 09, 2022:
Price: $1,799.00
Apr 11, 2022 - Apr 12, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Before Feb 14, 2022:
Price: $1,699.00


On or after Feb 14, 2022:
Price: $1,799.00
Apr 19, 2022 - Apr 20, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Feb 22, 2022:
Price: $1,599.00


On or after Feb 22, 2022:
Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description