At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Dec 12, 2022 - Dec 14, 2022
HDI, Virtual Classroom
KCS Principles Before Oct 17, 2022:
Price: $1,699.00


On or after Oct 17, 2022:
Price: $1,799.00
Dec 14, 2022 - Dec 16, 2022
HDI, Virtual Classroom
HDI Support Center Manager Before Oct 19, 2022:
Price: $1,899.00


On or after Oct 19, 2022:
Price: $1,999.00
Dec 15, 2022 - Dec 16, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Oct 20, 2022:
Price: $1,599.00
Guaranteed To Run


On or after Oct 20, 2022:
Price: $1,699.00
Guaranteed To Run
Only 8 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description