HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Mar 04, 2027 - Mar 05, 2027 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp Mar 04, 2027 - Mar 05, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Mar 09, 2027 - Mar 11, 2027 HDI, Virtual Classroom	KCS Principles Price: $1,999.00	More Info KCS Principles Mar 09, 2027 - Mar 11, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Mar 11, 2027 - Mar 12, 2027 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Mar 11, 2027 - Mar 12, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Mar 16, 2027 - Mar 17, 2027 HDI, Virtual Classroom	Foundations in Service and Support Metrics Price: $1,799.00	More Info Foundations in Service and Support Metrics Mar 16, 2027 - Mar 17, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Mar 17, 2027 - Mar 19, 2027 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager Mar 17, 2027 - Mar 19, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Mar 23, 2027 - Mar 25, 2027 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) Mar 23, 2027 - Mar 25, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Mar 24, 2027 - Mar 26, 2027 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $2,299.00	More Info HDI Desktop Support Manager Mar 24, 2027 - Mar 26, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 01, 2027 - Apr 02, 2027 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00	More Info Troubleshooting and Problem-Solving Bootcamp Apr 01, 2027 - Apr 02, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 06, 2027 - Apr 07, 2027 HDI, Virtual Classroom	HDI Support Center Analyst Price: $1,699.00	More Info HDI Support Center Analyst Apr 06, 2027 - Apr 07, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 13, 2027 - Apr 15, 2027 HDI, Virtual Classroom	Experience Management and XLA® Foundation Price: $1,999.00	More Info Experience Management and XLA® Foundation Apr 13, 2027 - Apr 15, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 14, 2027 - Apr 16, 2027 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00	More Info HDI Support Center Manager Apr 14, 2027 - Apr 16, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 15, 2027 - Apr 16, 2027 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00	More Info HDI Desktop Advanced Support Technician Apr 15, 2027 - Apr 16, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 20, 2027 - Apr 22, 2027 HDI, Virtual Classroom	ITIL® Foundation (Version 5) Price: $2,499.00	More Info ITIL® Foundation (Version 5) Apr 20, 2027 - Apr 22, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 21, 2027 - Apr 22, 2027 HDI, Virtual Classroom	Problem Management Principles Price: $1,899.00	More Info Problem Management Principles Apr 21, 2027 - Apr 22, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart
Apr 22, 2027 - Apr 23, 2027 HDI, Virtual Classroom	Artificial Intelligence in the Support Organization Price: $1,799.00	More Info Artificial Intelligence in the Support Organization Apr 22, 2027 - Apr 23, 2027 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description