HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Jun 02, 2026 - Jun 03, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Apr 07, 2026: Price: $1,599.00 On or after Apr 07, 2026: Price: $1,699.00	HDI Support Center Analyst Jun 02, 2026 - Jun 03, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 09, 2026 - Jun 10, 2026 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Apr 14, 2026: Price: $1,699.00 On or after Apr 14, 2026: Price: $1,799.00	HDI Desktop Advanced Support Technician Jun 09, 2026 - Jun 10, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 16, 2026 - Jun 18, 2026 HDI, Virtual Classroom	HDI Desktop Support Manager Before Apr 21, 2026: Price: $2,199.00 On or after Apr 21, 2026: Price: $2,299.00	HDI Desktop Support Manager Jun 16, 2026 - Jun 18, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 25, 2026 - Jun 26, 2026 HDI, Virtual Classroom	Foundations in Service and Support Metrics Before Apr 30, 2026: Price: $1,829.00 On or after Apr 30, 2026: Price: $1,929.00	Foundations in Service and Support Metrics Jun 25, 2026 - Jun 26, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 26, 2026 - Jun 26, 2026 HDI, Virtual Classroom	HDI Customer Service Representative Before May 01, 2026: Price: $899.00 On or after May 01, 2026: Price: $999.00	HDI Customer Service Representative Jun 26, 2026 - Jun 26, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jun 29, 2026 - Jun 30, 2026 HDI, Virtual Classroom	Experience Practitioner Before May 04, 2026: Price: $1,899.00 On or after May 04, 2026: Price: $1,999.00	Experience Practitioner Jun 29, 2026 - Jun 30, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 07, 2026 - Jul 08, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before May 12, 2026: Price: $1,599.00 On or after May 12, 2026: Price: $1,699.00	HDI Support Center Analyst Jul 07, 2026 - Jul 08, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 04, 2026 - Aug 05, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Jun 09, 2026: Price: $1,599.00 On or after Jun 09, 2026: Price: $1,699.00	HDI Support Center Analyst Aug 04, 2026 - Aug 05, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Sep 01, 2026 - Sep 02, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Jul 07, 2026: Price: $1,599.00 On or after Jul 07, 2026: Price: $1,699.00	HDI Support Center Analyst Sep 01, 2026 - Sep 02, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Oct 01, 2026 - Oct 02, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Aug 06, 2026: Price: $1,599.00 On or after Aug 06, 2026: Price: $1,699.00	HDI Support Center Analyst Oct 01, 2026 - Oct 02, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Nov 03, 2026 - Nov 04, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Sep 08, 2026: Price: $1,599.00 On or after Sep 08, 2026: Price: $1,699.00	HDI Support Center Analyst Nov 03, 2026 - Nov 04, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Nov 30, 2026 - Dec 01, 2026 HDI, Virtual Classroom	HDI Support Center Analyst Before Oct 05, 2026: Price: $1,599.00 On or after Oct 05, 2026: Price: $1,699.00	HDI Support Center Analyst Nov 30, 2026 - Dec 01, 2026 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description