At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Sep 22, 2020 - Sep 24, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Guaranteed To Run
Only 3 seats left
Sep 28, 2020 - Sep 29, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,699.00
Sep 28, 2020 - Sep 29, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
Oct 01, 2020 - Oct 02, 2020
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,699.00
Oct 02, 2020 - Oct 02, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Oct 05, 2020 - Oct 06, 2020
HDI, Virtual Classroom
Change Management Price: $899.00
Oct 06, 2020 - Oct 08, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Oct 08, 2020 - Oct 09, 2020
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Oct 13, 2020 - Oct 15, 2020
HDI, Virtual Classroom
HDI Support Center Director Before Aug 18, 2020:
Price: $2,799.00


On or after Aug 18, 2020:
Price: $2,899.00
Oct 15, 2020 - Oct 16, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Before Aug 20, 2020:
Price: $1,599.00


On or after Aug 20, 2020:
Price: $1,699.00
Oct 19, 2020 - Oct 21, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Before Aug 24, 2020:
Price: $1,699.00
Guaranteed To Run


On or after Aug 24, 2020:
Price: $1,799.00
Guaranteed To Run
Oct 19, 2020 - Oct 20, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Before Aug 24, 2020:
Price: $1,499.00


On or after Aug 24, 2020:
Price: $1,599.00
Oct 22, 2020 - Oct 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Aug 27, 2020:
Price: $1,599.00
Guaranteed To Run


On or after Aug 27, 2020:
Price: $1,699.00
Guaranteed To Run
Oct 26, 2020 - Oct 28, 2020
HDI, Virtual Classroom
KCS Principles Before Aug 31, 2020:
Price: $1,599.00


On or after Aug 31, 2020:
Price: $1,699.00
Oct 27, 2020 - Oct 29, 2020
HDI, Virtual Classroom
HDI Support Center Manager Before Sep 01, 2020:
Price: $1,899.00


On or after Sep 01, 2020:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description