At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Jun 22, 2020 - Jun 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Guaranteed To Run
Sold Out.
Join the wait list.
Jun 22, 2020 - Jun 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Guaranteed To Run
Only 5 seats left
Jun 25, 2020 - Jun 26, 2020
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Jun 29, 2020 - Jul 01, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Jul 07, 2020 - Jul 08, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,699.00
Jul 08, 2020 - Jul 10, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Jul 09, 2020 - Jul 10, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,599.00
Guaranteed To Run
Only 8 seats left
Jul 13, 2020 - Jul 15, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Jul 13, 2020 - Jul 14, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Guaranteed To Run
Jul 15, 2020 - Jul 17, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Jul 16, 2020 - Jul 17, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Guaranteed To Run
Only 8 seats left
Jul 23, 2020 - Jul 24, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
Guaranteed To Run
Jul 27, 2020 - Jul 28, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Before Jun 01, 2020:
Price: $1,399.00


On or after Jun 01, 2020:
Price: $1,499.00
Jul 27, 2020 - Jul 28, 2020
HDI, Virtual Classroom
Workforce Management Principles Before May 31, 2020:
Price: $1,599.00


On or after May 31, 2020:
Price: $1,699.00
Jul 29, 2020 - Jul 31, 2020
HDI, Virtual Classroom
HDI Support Center Manager Before Jun 03, 2020:
Price: $1,899.00


On or after Jun 03, 2020:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description