At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Nov 06, 2019 - Nov 06, 2019
HDI, Virtual Classroom
Incident Management Workshop Price: $695.00
Nov 07, 2019 - Nov 08, 2019
Austin, TX
HDI Desktop Advanced Support Technician Price: $1,699.00
Nov 07, 2019 - Nov 08, 2019
Brentwood, TN
HDI Support Center Team Lead Price: $1,699.00
Nov 07, 2019 - Nov 08, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Sold Out.
Join the wait list.
Nov 09, 2019 - Nov 11, 2019
ChampionsGate, FL
KCS Principles Price: $1,999.00
Nov 09, 2019 - Nov 11, 2019
ChampionsGate, FL
ITIL® 4 Foundation Price: $1,999.00
Nov 09, 2019 - Nov 11, 2019
ChampionsGate, FL
HDI Support Center Director Price: $2,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL
Service Management Optimization Price: $1,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL
Customer Experience Accelerator Boot Camp Price: $1,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL
Incident Management Workshop Price: $1,899.00
Nov 10, 2019 - Nov 11, 2019
ChampionsGate, FL
HDI Problem Management Professional Price: $1,899.00
Nov 11, 2019 - Nov 12, 2019
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Only 8 seats left
Nov 13, 2019 - Nov 15, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Sold Out.
Join the wait list.
Nov 18, 2019 - Nov 20, 2019
Los Angeles, CA
KCS Principles Before Oct 23, 2019:
Price: $1,599.00

On or after Oct 23, 2019:
Price: $1,699.00
Nov 18, 2019 - Nov 19, 2019
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description