At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

Chat now
Search

Sep 18, 2019 - Sep 20, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Sep 20, 2019 - Sep 20, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Sep 23, 2019 - Sep 25, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Only 1 seat left
Sep 24, 2019 - Sep 26, 2019
Washington, DC
HDI Support Center Director Price: $2,899.00
Sep 25, 2019 - Sep 27, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Only 6 seats left
Sep 25, 2019 - Sep 27, 2019
HDI, Virtual Classroom
HDI Certified Instructor Price: $5,999.00
Sep 30, 2019 - Sep 30, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Oct 01, 2019 - Oct 03, 2019
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Oct 07, 2019 - Oct 09, 2019
Washington, DC
ITIL® 4 Foundation Price: $1,799.00
Oct 07, 2019 - Oct 08, 2019
HDI, Virtual Classroom
Service Management Optimization Price: $1,799.00
Oct 09, 2019 - Oct 11, 2019
HDI International Virtual Classroom, PLEASE NOTE TIMES EUROPE CET 8:30am - 5:00pm
HDI Support Center Manager Price: $1,999.00
Oct 09, 2019 - Oct 09, 2019
HDI, Virtual Classroom
Change Management Price: $899.00
Oct 10, 2019 - Oct 11, 2019
Washington, DC
Service Management Optimization Price: $1,699.00
Oct 10, 2019 - Oct 11, 2019
HDI, Virtual Classroom
Succeeding with Metrics Price: $1,699.00
Oct 14, 2019 - Oct 15, 2019
Chicago, IL
HDI Support Center Analyst Price: $1,499.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description