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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Apr 26, 2023 - Apr 28, 2023
HDI, Virtual Classroom 		ITIL® 4 Foundation Price: $1,999.00
Guaranteed To Run
Only 6 seats left
May 08, 2023 - May 09, 2023
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Price: $1,699.00
May 11, 2023 - May 12, 2023
HDI, Virtual Classroom 		HDI Support Center Analyst Price: $1,599.00
May 15, 2023 - May 16, 2023
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Price: $1,699.00
Guaranteed To Run
Only 7 seats left
May 15, 2023 - May 17, 2023
HDI, Virtual Classroom 		HDI Support Center Manager Price: $1,999.00
May 18, 2023 - May 19, 2023
HDI, Virtual Classroom 		Incident Management Principles Price: $1,799.00
May 19, 2023 - May 19, 2023
HDI, Virtual Classroom 		HDI Customer Service Representative Price: $999.00
Guaranteed To Run
Only 3 seats left
May 22, 2023 - May 23, 2023
HDI, Virtual Classroom 		HDI Support Center Team Lead Price: $1,799.00
Guaranteed To Run
Only 7 seats left
Jun 05, 2023 - Jun 07, 2023
HDI, Virtual Classroom 		KCS Principles Before Apr 10, 2023:
Price: $1,699.00
Guaranteed To Run


On or after Apr 10, 2023:
Price: $1,799.00
Guaranteed To Run
Only 4 seats left
Jun 05, 2023 - Jun 06, 2023
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before Apr 10, 2023:
Price: $1,699.00


On or after Apr 10, 2023:
Price: $1,799.00
Jun 07, 2023 - Jun 09, 2023
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Apr 12, 2023:
Price: $1,899.00


On or after Apr 12, 2023:
Price: $1,999.00
Jun 08, 2023 - Jun 09, 2023
HDI, Virtual Classroom 		HDI Support Center Analyst Before Apr 13, 2023:
Price: $1,499.00


On or after Apr 13, 2023:
Price: $1,599.00
Jun 12, 2023 - Jun 13, 2023
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Apr 17, 2023:
Price: $1,699.00


On or after Apr 17, 2023:
Price: $1,799.00
Jun 14, 2023 - Jun 15, 2023
HDI, Virtual Classroom 		HDI Problem Management Professional Before Apr 19, 2023:
Price: $1,699.00


On or after Apr 19, 2023:
Price: $1,799.00
Only 8 seats left
Jun 14, 2023 - Jun 16, 2023
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Apr 19, 2023:
Price: $1,899.00


On or after Apr 19, 2023:
Price: $1,999.00
1234...6
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description