At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Mar 09, 2020 - Mar 10, 2020
Atlanta, GA
HDI Support Center Analyst Price: $1,499.00
Mar 09, 2020 - Mar 10, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Mar 11, 2020 - Mar 13, 2020
Atlanta, GA
HDI Support Center Manager Price: $1,999.00
Mar 12, 2020 - Mar 13, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Mar 16, 2020 - Mar 17, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Mar 17, 2020 - Mar 19, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Mar 23, 2020 - Mar 24, 2020
San Diego, CA
HDI Support Center Team Lead Price: $1,699.00
Mar 24, 2020 - Mar 26, 2020
New Orleans, LA
HDI Support Center Manager Price: $2,299.00
Mar 24, 2020 - Mar 26, 2020
HDI, Virtual Classroom
HDI Support Center Manager Before Jan 28, 2020:
Price: $1,899.00

On or after Jan 28, 2020:
Price: $1,999.00
Mar 25, 2020 - Mar 27, 2020
San Diego, CA
HDI Support Center Manager Before Mar 29, 2020:
Price: $1,899.00

On or after Mar 29, 2020:
Price: $1,999.00
Mar 25, 2020 - Mar 27, 2020
HDI, Virtual Classroom
KCS Principles Before Jan 29, 2020:
Price: $1,599.00

On or after Jan 29, 2020:
Price: $1,699.00
Mar 30, 2020 - Mar 31, 2020
HDI, Virtual Classroom
Succeeding with Metrics Before Feb 03, 2020:
Price: $1,599.00

On or after Feb 03, 2020:
Price: $1,699.00
Apr 01, 2020 - Apr 01, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Before Feb 05, 2020:
Price: $799.00

On or after Feb 05, 2020:
Price: $899.00
Apr 02, 2020 - Apr 03, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Before Feb 06, 2020:
Price: $1,499.00

On or after Feb 06, 2020:
Price: $1,599.00
Apr 06, 2020 - Apr 06, 2020
HDI, Virtual Classroom
Incident Management Workshop Before Feb 10, 2020:
Price: $699.00

On or after Feb 10, 2020:
Price: $799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description