At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Aug 08, 2022 - Aug 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
Guaranteed To Run
Only 1 seat left
Aug 10, 2022 - Aug 12, 2022
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Guaranteed To Run
Only 7 seats left
Aug 15, 2022 - Aug 16, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,799.00
Guaranteed To Run
Aug 17, 2022 - Aug 19, 2022
HDI, Virtual Classroom
KCS Principles Price: $1,799.00
Guaranteed To Run
Aug 18, 2022 - Aug 19, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Only 3 seats left
Aug 22, 2022 - Aug 22, 2022
HDI, Virtual Classroom
HDI Customer Service Representative Price: $999.00
Aug 23, 2022 - Aug 24, 2022
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,499.00
Guaranteed To Run
Aug 24, 2022 - Aug 26, 2022
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Guaranteed To Run
Sep 08, 2022 - Sep 09, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,599.00
Sep 12, 2022 - Sep 14, 2022
HDI, Virtual Classroom
KCS Principles Before Jul 18, 2022:
Price: $1,699.00


On or after Jul 18, 2022:
Price: $1,799.00
Sep 12, 2022 - Sep 13, 2022
HDI, Virtual Classroom
HDI Problem Management Professional Before Jul 18, 2022:
Price: $1,699.00
Guaranteed To Run


On or after Jul 18, 2022:
Price: $1,799.00
Guaranteed To Run
Only 8 seats left
Sep 14, 2022 - Sep 15, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Before Jul 20, 2022:
Price: $1,699.00


On or after Jul 20, 2022:
Price: $1,799.00
Sep 15, 2022 - Sep 16, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jul 21, 2022:
Price: $1,599.00


On or after Jul 21, 2022:
Price: $1,699.00
Sep 19, 2022 - Sep 20, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Jul 25, 2022:
Price: $1,599.00


On or after Jul 25, 2022:
Price: $1,699.00
Sep 21, 2022 - Sep 23, 2022
HDI, Virtual Classroom
HDI Support Center Director Before Jul 27, 2022:
Price: $2,799.00
Guaranteed To Run


On or after Jul 27, 2022:
Price: $2,899.00
Guaranteed To Run
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description