At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Apr 08, 2019 - Apr 09, 2019
Orlando, FL
Succeeding with Metrics Price: $1,899.00   Member price: $1,799.00
Apr 08, 2019 - Apr 09, 2019
Orlando, FL
HDI Support Center Team Lead Price: $1,899.00   Member price: $1,799.00
Apr 08, 2019 - Apr 09, 2019
Orlando, FL
Incident Management Workshop Price: $1,899.00   Member price: $1,799.00
Apr 08, 2019 - Apr 09, 2019
Orlando, FL
Service Management Optimization Price: $1,899.00   Member price: $1,799.00
Apr 08, 2019 - Apr 09, 2019
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00   Member price: $1,599.00
Apr 16, 2019 - Apr 18, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00   Member price: $1,899.00
Apr 16, 2019 - Apr 18, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00   Member price: $1,599.00
Apr 22, 2019 - Apr 23, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Feb 24, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after Feb 24, 2019:
Price: $1,599.00   Member price: $1,499.00
Apr 25, 2019 - Apr 26, 2019
Chandler, AZ
HDI Support Center Team Lead Before Feb 28, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Feb 28, 2019:
Price: $1,699.00   Member price: $1,599.00
Only 8 seats left
Apr 25, 2019 - Apr 26, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Before Feb 27, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after Feb 27, 2019:
Price: $1,499.00   Member price: $1,399.00
Apr 26, 2019 - Apr 26, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
May 01, 2019 - May 03, 2019
HDI, Virtual Classroom
HDI Support Center Manager Before Mar 05, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Mar 05, 2019:
Price: $1,999.00   Member price: $1,899.00
May 02, 2019 - May 03, 2019
San Diego, CA
HDI Support Center Analyst Before Mar 06, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after Mar 06, 2019:
Price: $1,499.00   Member price: $1,399.00
May 07, 2019 - May 09, 2019
HDI, Virtual Classroom
ITIL® Foundation Before Mar 11, 2019:
Price: $1,699.00   Member price: $1,599.00

On or after Mar 11, 2019:
Price: $1,799.00   Member price: $1,699.00
May 13, 2019 - May 15, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Before Mar 17, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Mar 17, 2019:
Price: $1,999.00   Member price: $1,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description