At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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May 26, 2021 - May 28, 2021
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Only 5 seats left
Jun 01, 2021 - Jun 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Jun 02, 2021 - Jun 04, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Guaranteed To Run
Only 4 seats left
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Jun 03, 2021 - Jun 04, 2021
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Guaranteed To Run
Jun 07, 2021 - Jun 08, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Jun 09, 2021 - Jun 11, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
Jun 10, 2021 - Jun 11, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Jun 14, 2021 - Jun 16, 2021
HDI, Virtual Classroom
HDI Support Center Manager Before Apr 19, 2021:
Price: $1,899.00
Guaranteed To Run


On or after Apr 19, 2021:
Price: $1,999.00
Guaranteed To Run
Only 3 seats left
Jun 16, 2021 - Jun 18, 2021
HDI, Virtual Classroom
KCS Principles Before Apr 21, 2021:
Price: $1,599.00


On or after Apr 21, 2021:
Price: $1,699.00
Jun 24, 2021 - Jun 25, 2021
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Before Apr 29, 2021:
Price: $1,399.00


On or after Apr 29, 2021:
Price: $1,499.00
Jun 28, 2021 - Jun 28, 2021
HDI, Virtual Classroom
Workforce Management Principles Before May 03, 2021:
Price: $599.00


On or after May 03, 2021:
Price: $699.00
Jun 28, 2021 - Jun 28, 2021
HDI, Virtual Classroom
KCS Foundation Before May 03, 2021:
Price: $699.00


On or after May 03, 2021:
Price: $799.00
Jul 08, 2021 - Jul 09, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before May 13, 2021:
Price: $1,399.00


On or after May 13, 2021:
Price: $1,499.00
Jul 13, 2021 - Jul 14, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Before May 18, 2021:
Price: $1,599.00


On or after May 18, 2021:
Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description