At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Jan 29, 2020 - Jan 31, 2020
Washington, DC
HDI Support Center Manager Price: $1,999.00
Jan 30, 2020 - Jan 31, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,599.00
Feb 03, 2020 - Feb 04, 2020
Washington, DC
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
Feb 03, 2020 - Feb 04, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Feb 04, 2020 - Feb 06, 2020
HDI, Virtual Classroom
ITIL® 4 Foundation Before Dec 10, 2020:
Price: $1,699.00

On or after Dec 10, 2020:
Price: $1,799.00
Feb 05, 2020 - Feb 06, 2020
Washington, DC
HDI Support Center Team Lead Before Dec 11, 2019:
Price: $1,599.00

On or after Dec 11, 2019:
Price: $1,699.00
Feb 06, 2020 - Feb 07, 2020
HDI, Virtual Classroom
Workforce Management Principles Before Dec 13, 2019:
Price: $1,599.00

On or after Dec 13, 2019:
Price: $1,699.00
Feb 07, 2020 - Feb 07, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Before Dec 13, 2019:
Price: $799.00

On or after Dec 13, 2019:
Price: $899.00
Feb 10, 2020 - Feb 11, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Dec 16, 2019:
Price: $1,499.00

On or after Dec 16, 2019:
Price: $1,599.00
Feb 11, 2020 - Feb 13, 2020
HDI, Virtual Classroom
HDI Support Center Manager Before Dec 17, 2019:
Price: $1,899.00

On or after Dec 17, 2019:
Price: $1,999.00
Feb 12, 2020 - Feb 14, 2020
HDI, Virtual Classroom
KCS Principles Before Dec 18, 2019:
Price: $1,599.00

On or after Dec 18, 2019:
Price: $1,699.00
Feb 18, 2020 - Feb 19, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Before Dec 24, 2019:
Price: $1,599.00

On or after Dec 24, 2019:
Price: $1,699.00
Feb 19, 2020 - Feb 21, 2020
Charleston, SC
KCS Principles Before Dec 26, 2019:
Price: $1,599.00

On or after Dec 26, 2019:
Price: $1,699.00
Feb 20, 2020 - Feb 21, 2020
HDI, Virtual Classroom
Service Management Optimization Before Dec 26, 2019:
Price: $1,599.00

On or after Dec 26, 2019:
Price: $1,699.00
Feb 24, 2020 - Feb 25, 2020
Phoenix, AZ
HDI Desktop Advanced Support Technician Before Dec 30, 2019:
Price: $1,599.00

On or after Dec 30, 2019:
Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description