At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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May 16, 2019 - May 17, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Before Mar 20, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after Mar 20, 2019:
Price: $1,499.00   Member price: $1,399.00
May 17, 2019 - May 17, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
May 20, 2019 - May 22, 2019
HDI, Virtual Classroom
KCS Principles Before Mar 24, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Mar 24, 2019:
Price: $1,699.00   Member price: $1,599.00
May 21, 2019 - May 23, 2019
Phoenix, AZ
HDI Support Center Manager Before Mar 25, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Mar 25, 2019:
Price: $1,999.00   Member price: $1,899.00
May 30, 2019 - May 31, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Apr 03, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after Apr 03, 2019:
Price: $1,599.00   Member price: $1,499.00
Jun 03, 2019 - Jun 05, 2019
Atlanta, GA
ITIL® Foundation Before Apr 07, 2019:
Price: $1,699.00   Member price: $1,599.00

On or after Apr 07, 2019:
Price: $1,799.00   Member price: $1,699.00
Jun 03, 2019 - Jun 04, 2019
HDI, Virtual Classroom
Service Management Optimization Before Apr 07, 2019:
Price: $1,699.00   Member price: $1,599.00

On or after Apr 07, 2019:
Price: $1,799.00   Member price: $1,699.00
Jun 05, 2019 - Jun 05, 2019
HDI, Virtual Classroom
Incident Management Workshop Before Apr 09, 2019:
Price: $595.00   Member price: $495.00

On or after Apr 09, 2019:
Price: $695.00   Member price: $595.00
Jun 06, 2019 - Jun 07, 2019
Atlanta, GA
Service Management Optimization Before Apr 10, 2019:
Price: $1,599.00   Member price: $1,599.00

On or after Apr 10, 2019:
Price: $1,699.00   Member price: $1,699.00
Jun 06, 2019 - Jun 07, 2019
HDI, Virtual Classroom
Succeeding with Metrics Before Apr 28, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Apr 28, 2019:
Price: $1,699.00   Member price: $1,599.00
Jun 10, 2019 - Jun 12, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Before Apr 14, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Apr 14, 2019:
Price: $1,999.00   Member price: $1,899.00
Jun 11, 2019 - Jun 12, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Before Apr 15, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Apr 15, 2019:
Price: $1,699.00   Member price: $1,599.00
Jun 13, 2019 - Jun 14, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Apr 18, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after Apr 18, 2019:
Price: $1,599.00   Member price: $1,499.00
Jun 17, 2019 - Jun 19, 2019
HDI, Virtual Classroom
HDI Support Center Manager Before Apr 21, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Apr 21, 2019:
Price: $1,999.00   Member price: $1,899.00
Jun 20, 2019 - Jun 21, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Before Apr 24, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after Apr 24, 2019:
Price: $1,499.00   Member price: $1,399.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description