HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Jul 11, 2024 - Jul 12, 2024 HDI, Virtual Classroom	Troubleshooting and Problem-Solving Bootcamp Before May 16, 2024: Price: $1,699.00 On or after May 16, 2024: Price: $1,799.00	Troubleshooting and Problem-Solving Bootcamp Jul 11, 2024 - Jul 12, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 15, 2024 - Jul 16, 2024 HDI, Virtual Classroom	HDI Support Center Team Lead Before May 20, 2024: Price: $1,799.00 On or after May 20, 2024: Price: $1,899.00	HDI Support Center Team Lead Jul 15, 2024 - Jul 16, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 17, 2024 - Jul 19, 2024 HDI, Virtual Classroom	KCS Principles Before May 22, 2024: Price: $1,899.00 On or after May 22, 2024: Price: $1,999.00	KCS Principles Jul 17, 2024 - Jul 19, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 18, 2024 - Jul 19, 2024 HDI, Virtual Classroom	Problem Management Principles Before May 23, 2024: Price: $1,829.00 On or after May 23, 2024: Price: $1,929.00	Problem Management Principles Jul 18, 2024 - Jul 19, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 22, 2024 - Jul 24, 2024 HDI, Virtual Classroom	ITIL® 4 Foundation Before May 27, 2024: Price: $1,999.00 Guaranteed To Run On or after May 27, 2024: Price: $2,099.00 Guaranteed To Run	ITIL® 4 Foundation Jul 22, 2024 - Jul 24, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 6 seats left Only 6 seats left
Jul 25, 2024 - Jul 26, 2024 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before May 30, 2024: Price: $1,699.00 On or after May 30, 2024: Price: $1,799.00	HDI Desktop Advanced Support Technician Jul 25, 2024 - Jul 26, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 29, 2024 - Jul 31, 2024 HDI, Virtual Classroom	HDI Support Center Director Before Jun 03, 2024: Price: $2,799.00 On or after Jun 03, 2024: Price: $2,899.00	HDI Support Center Director Jul 29, 2024 - Jul 31, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Jul 29, 2024 - Jul 30, 2024 HDI, Virtual Classroom	Experience Practitioner Before Jun 03, 2024: Price: $1,899.00 On or after Jun 03, 2024: Price: $1,999.00	Experience Practitioner Jul 29, 2024 - Jul 30, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 05, 2024 - Aug 06, 2024 HDI, Virtual Classroom	HDI Support Center Analyst Before Jun 10, 2024: Price: $1,599.00 On or after Jun 10, 2024: Price: $1,699.00	HDI Support Center Analyst Aug 05, 2024 - Aug 06, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 05, 2024 - Aug 05, 2024 HDI, Virtual Classroom	Experience Essentials Before Jun 10, 2024: Price: $899.00 On or after Jun 10, 2024: Price: $999.00	Experience Essentials Aug 05, 2024 - Aug 05, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 07, 2024 - Aug 09, 2024 HDI, Virtual Classroom	HDI Support Center Manager Before Jun 12, 2024: Price: $2,199.00 On or after Jun 12, 2024: Price: $2,299.00	HDI Support Center Manager Aug 07, 2024 - Aug 09, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 12, 2024 - Aug 14, 2024 HDI, Virtual Classroom	KCS Principles Before Jun 17, 2024: Price: $1,899.00 On or after Jun 17, 2024: Price: $1,999.00	KCS Principles Aug 12, 2024 - Aug 14, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 15, 2024 - Aug 16, 2024 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Jun 20, 2024: Price: $1,699.00 On or after Jun 20, 2024: Price: $1,799.00	HDI Desktop Advanced Support Technician Aug 15, 2024 - Aug 16, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 16, 2024 - Aug 16, 2024 HDI, Virtual Classroom	HDI Customer Service Representative Before Jun 21, 2024: Price: $899.00 On or after Jun 21, 2024: Price: $999.00	HDI Customer Service Representative Aug 16, 2024 - Aug 16, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Aug 19, 2024 - Aug 21, 2024 HDI, Virtual Classroom	HDI Desktop Support Manager Before Jun 24, 2024: Price: $2,199.00 On or after Jun 24, 2024: Price: $2,299.00	HDI Desktop Support Manager Aug 19, 2024 - Aug 21, 2024 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description