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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jun 16, 2023 - Jun 16, 2023
HDI, Virtual Classroom 		HDI Customer Service Representative Before Apr 21, 2023:
Price: $899.00


On or after Apr 21, 2023:
Price: $999.00
Jun 21, 2023 - Jun 23, 2023
HDI, Virtual Classroom 		HDI Support Center Manager Before Apr 26, 2023:
Price: $1,899.00


On or after Apr 26, 2023:
Price: $1,999.00
Jun 26, 2023 - Jun 28, 2023
HDI, Virtual Classroom 		HDI Support Center Director Before May 01, 2023:
Price: $2,799.00


On or after May 01, 2023:
Price: $2,899.00
Jun 26, 2023 - Jun 27, 2023
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before May 01, 2023:
Price: $1,599.00
Guaranteed To Run


On or after May 01, 2023:
Price: $1,699.00
Guaranteed To Run
Only 1 seat left
Jun 28, 2023 - Jun 30, 2023
HDI, Virtual Classroom 		XLA Foundation Before May 03, 2023:
Price: $1,799.00


On or after May 03, 2023:
Price: $1,899.00
Jul 06, 2023 - Jul 07, 2023
HDI, Virtual Classroom 		HDI Support Center Analyst Before May 11, 2023:
Price: $1,499.00


On or after May 11, 2023:
Price: $1,599.00
Jul 10, 2023 - Jul 11, 2023
HDI, Virtual Classroom 		HDI Support Center Team Lead Before May 15, 2023:
Price: $1,699.00


On or after May 15, 2023:
Price: $1,799.00
Jul 12, 2023 - Jul 14, 2023
HDI, Virtual Classroom 		HDI Support Center Manager Before May 17, 2023:
Price: $1,899.00


On or after May 17, 2023:
Price: $1,999.00
Jul 17, 2023 - Jul 17, 2023
HDI, Virtual Classroom 		Essence of Experience Before May 22, 2023:
Price: $899.00
Guaranteed To Run


On or after May 22, 2023:
Price: $999.00
Guaranteed To Run
Jul 19, 2023 - Jul 21, 2023
HDI, Virtual Classroom 		KCS Principles Before May 24, 2023:
Price: $1,699.00


On or after May 24, 2023:
Price: $1,799.00
Jul 26, 2023 - Jul 28, 2023
HDI, Virtual Classroom 		HDI Support Center Manager Before May 31, 2023:
Price: $1,899.00


On or after May 31, 2023:
Price: $1,999.00
Jul 31, 2023 - Aug 02, 2023
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Jun 05, 2023:
Price: $1,899.00


On or after Jun 05, 2023:
Price: $1,999.00
Jul 31, 2023 - Aug 01, 2023
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Before Jun 05, 2023:
Price: $1,599.00


On or after Jun 05, 2023:
Price: $1,699.00
Aug 03, 2023 - Aug 04, 2023
HDI, Virtual Classroom 		Troubleshooting and Problem-Solving Bootcamp Before Jun 08, 2023:
Price: $1,599.00


On or after Jun 08, 2023:
Price: $1,699.00
Aug 04, 2023 - Aug 04, 2023
HDI, Virtual Classroom 		HDI Customer Service Representative Before Jun 09, 2023:
Price: $899.00


On or after Jun 09, 2023:
Price: $999.00
1234...6
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description