HDI Course Calendar | HDI

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Jul 11, 2019 - Jul 12, 2019
Chicago, IL
Service Management Optimization Before May 16, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after May 16, 2019:
Price: $1,699.00   Member price: $1,599.00
Jul 15, 2019 - Jul 16, 2019
HDI, Virtual Classroom
Service Management Optimization Before May 19, 2019:
Price: $1,699.00   Member price: $1,599.00

On or after May 19, 2019:
Price: $1,799.00   Member price: $1,699.00
Jul 16, 2019 - Jul 18, 2019
Dallas, TX
HDI Support Center Director Before May 27, 2019:
Price: $2,799.00   Member price: $2,699.00

On or after May 27, 2019:
Price: $2,899.00   Member price: $2,799.00
Jul 16, 2019 - Jul 18, 2019
Toronto, ON
HDI Support Center Manager Before May 21, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after May 21, 2019:
Price: $1,999.00   Member price: $1,899.00
Jul 18, 2019 - Jul 18, 2019
HDI, Virtual Classroom
Incident Management Workshop Before May 22, 2019:
Price: $595.00   Member price: $495.00

On or after May 22, 2019:
Price: $695.00   Member price: $595.00
Jul 19, 2019 - Jul 19, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00   Member price: $0.00
Jul 22, 2019 - Jul 24, 2019
HDI, Virtual Classroom
KCS Principles Before May 26, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after May 26, 2019:
Price: $1,699.00   Member price: $1,599.00
Jul 25, 2019 - Jul 26, 2019
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Before May 29, 2019:
Price: $1,499.00   Member price: $1,399.00

On or after May 29, 2019:
Price: $1,599.00   Member price: $1,499.00
Jul 25, 2019 - Jul 26, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Before May 29, 2019:
Price: $1,399.00   Member price: $1,299.00

On or after May 29, 2019:
Price: $1,499.00   Member price: $1,399.00
Jul 29, 2019 - Jul 31, 2019
HDI, Virtual Classroom
HDI Support Center Manager Before Jun 02, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Jun 02, 2019:
Price: $1,999.00   Member price: $1,899.00
Aug 07, 2019 - Aug 08, 2019
San Antonio, TX
HDI Desktop Advanced Support Technician Before Jun 11, 2019:
Price: $1,499.00   Member price: $1,499.00

On or after Jun 11, 2019:
Price: $1,599.00   Member price: $1,599.00
Aug 12, 2019 - Aug 13, 2019
HDI, Virtual Classroom
HDI Support Center Team Lead Before Jun 16, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Jun 16, 2019:
Price: $1,699.00   Member price: $1,599.00
Aug 13, 2019 - Aug 15, 2019
Atlanta, GA
HDI Support Center Manager Before Jun 17, 2019:
Price: $1,899.00   Member price: $1,799.00

On or after Jun 17, 2019:
Price: $1,999.00   Member price: $1,899.00
Aug 14, 2019 - Aug 16, 2019
HDI, Virtual Classroom
KCS Principles Before Jun 18, 2019:
Price: $1,599.00   Member price: $1,499.00

On or after Jun 18, 2019:
Price: $1,699.00   Member price: $1,599.00
Aug 20, 2019 - Aug 22, 2019
HDI, Virtual Classroom
HDI Support Center Director Before Jun 24, 2019:
Price: $2,799.00   Member price: $2,699.00

On or after Jun 24, 2019:
Price: $2,899.00   Member price: $2,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description