At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Nov 18, 2019 - Nov 20, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Only 4 seats left
Nov 18, 2019 - Nov 18, 2019
HDI, Virtual Classroom
KCS Foundation Price: $799.00
Only 7 seats left
Nov 19, 2019 - Nov 21, 2019
Phoenix, AZ
HDI Support Center Director Price: $2,899.00
Nov 19, 2019 - Nov 21, 2019
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Nov 21, 2019 - Nov 22, 2019
Los Angeles, CA
Customer Experience Accelerator Boot Camp Price: $1,699.00
Nov 21, 2019 - Nov 22, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Sold Out.
Join the wait list.
Nov 22, 2019 - Nov 22, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
Nov 22, 2019 - Nov 22, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Nov 25, 2019 - Nov 27, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Dec 02, 2019 - Dec 03, 2019
Atlanta, GA
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
Dec 03, 2019 - Dec 05, 2019
Atlanta, GA
HDI Certified Instructor Price: $5,999.00
Dec 04, 2019 - Dec 05, 2019
Atlanta, GA
HDI Desktop Advanced Support Technician Price: $1,699.00
Dec 05, 2019 - Dec 06, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Only 6 seats left
Dec 05, 2019 - Dec 06, 2019
HDI, Virtual Classroom
Workforce Management Principles Price: $1,699.00
Dec 05, 2019 - Dec 06, 2019
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description