At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Oct 14, 2019 - Oct 16, 2019
Washington, DC
HDI Support Center Manager Price: $1,999.00
Oct 14, 2019 - Oct 15, 2019
Chicago, IL
HDI Support Center Analyst Price: $1,499.00
Oct 15, 2019 - Oct 17, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Oct 16, 2019 - Oct 18, 2019
HDI International Virtual Classroom, PLEASE NOTE TIMES EUROPE CET 8:30am - 5:00pm
KCS Principles Before Aug 22, 2019:
Price: $1,599.00

On or after Aug 22, 2019:
Price: $1,699.00
Oct 18, 2019 - Oct 18, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Oct 21, 2019 - Oct 22, 2019
Atlanta, GA
HDI Support Center Analyst Before Aug 26, 2019:
Price: $1,399.00

On or after Aug 26, 2019:
Price: $1,499.00
Oct 21, 2019 - Oct 22, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Aug 25, 2019:
Price: $1,499.00

On or after Aug 25, 2019:
Price: $1,599.00
Oct 21, 2019 - Oct 23, 2019
HDI, Virtual Classroom
HDI Desktop Support Manager Before Aug 25, 2019:
Price: $1,899.00

On or after Aug 25, 2019:
Price: $1,999.00
Oct 22, 2019 - Oct 23, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Before Aug 26, 2019:
Price: $1,599.00

On or after Aug 26, 2019:
Price: $1,699.00
Oct 23, 2019 - Oct 25, 2019
HDI, Virtual Classroom
ITIL® 4 Foundation Before Aug 27, 2019:
Price: $1,699.00

On or after Aug 27, 2019:
Price: $1,799.00
Oct 24, 2019 - Oct 25, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Before Aug 28, 2019:
Price: $1,399.00

On or after Aug 28, 2019:
Price: $1,499.00
Oct 28, 2019 - Oct 30, 2019
HDI, Virtual Classroom
KCS Principles Before Sep 01, 2019:
Price: $1,599.00

On or after Sep 01, 2019:
Price: $1,699.00
Oct 31, 2019 - Oct 31, 2019
HDI, Virtual Classroom
HDI Customer Service Representative Before Sep 04, 2019:
Price: $799.00

On or after Sep 04, 2019:
Price: $899.00
Nov 04, 2019 - Nov 05, 2019
Minneapolis, MN
HDI Support Center Analyst Before Sep 09, 2019:
Price: $1,399.00

On or after Sep 09, 2019:
Price: $1,499.00
Nov 04, 2019 - Nov 05, 2019
HDI, Virtual Classroom
Service Management Optimization Before Sep 08, 2019:
Price: $1,699.00

On or after Sep 08, 2019:
Price: $1,799.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description