At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Feb 12, 2020 - Feb 14, 2020
HDI, Virtual Classroom
KCS Principles Before Dec 18, 2019:
Price: $1,599.00

On or after Dec 18, 2019:
Price: $1,699.00
Feb 18, 2020 - Feb 20, 2020
HDI, Virtual Classroom
HDI Certified Instructor Before Dec 24, 2019:
Price: $5,899.00

On or after Dec 24, 2019:
Price: $5,999.00
Feb 19, 2020 - Feb 21, 2020
Charleston, SC
KCS Principles Before Dec 26, 2019:
Price: $1,599.00

On or after Dec 26, 2019:
Price: $1,699.00
Feb 20, 2020 - Feb 21, 2020
HDI, Virtual Classroom
Service Management Optimization Before Dec 26, 2019:
Price: $1,599.00

On or after Dec 26, 2019:
Price: $1,699.00
Feb 24, 2020 - Feb 25, 2020
Phoenix, AZ
HDI Desktop Advanced Support Technician Before Dec 30, 2019:
Price: $1,599.00

On or after Dec 30, 2019:
Price: $1,699.00
Feb 24, 2020 - Feb 26, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Before Dec 30, 2019:
Price: $1,899.00

On or after Dec 30, 2019:
Price: $1,999.00
Feb 26, 2020 - Feb 28, 2020
Phoenix, AZ
HDI Support Center Manager Before Jan 01, 2020:
Price: $1,899.00

On or after Jan 01, 2020:
Price: $1,999.00
Feb 27, 2020 - Feb 28, 2020
HDI, Virtual Classroom
Change Management Before Jan 02, 2020:
Price: $799.00

On or after Jan 02, 2020:
Price: $899.00
Feb 27, 2020 - Feb 28, 2020
HDI, Virtual Classroom
Talent Management Before Jan 02, 2020:
Price: $1,599.00

On or after Jan 02, 2020:
Price: $1,699.00
Feb 27, 2020 - Feb 28, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Before Jan 02, 2020:
Price: $1,399.00

On or after Jan 02, 2020:
Price: $1,499.00
Mar 03, 2020 - Mar 05, 2020
HDI, Virtual Classroom
HDI Support Center Director Before Jan 07, 2020:
Price: $2,799.00

On or after Jan 07, 2020:
Price: $2,899.00
Mar 06, 2020 - Mar 06, 2020
HDI, Virtual Classroom
Support Center Coaching Before Jan 10, 2020:
Price: $799.00

On or after Jan 10, 2020:
Price: $899.00
Mar 09, 2020 - Mar 10, 2020
Atlanta, GA
HDI Support Center Analyst Before Jan 13, 2020:
Price: $1,399.00

On or after Jan 13, 2020:
Price: $1,499.00
Mar 09, 2020 - Mar 10, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jan 13, 2020:
Price: $1,499.00

On or after Jan 13, 2020:
Price: $1,599.00
Mar 11, 2020 - Mar 12, 2020
Atlanta, GA
HDI Support Center Manager Before Jan 05, 2020:
Price: $1,899.00

On or after Jan 05, 2020:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description