At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Apr 20, 2022 - Apr 22, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Before Feb 23, 2022:
Price: $1,799.00
Guaranteed To Run


On or after Feb 23, 2022:
Price: $1,899.00
Guaranteed To Run
Apr 21, 2022 - Apr 22, 2022
HDI, Virtual Classroom
Succeeding with Metrics Before Feb 24, 2022:
Price: $1,599.00


On or after Feb 24, 2022:
Price: $1,699.00
Apr 27, 2022 - Apr 29, 2022
HDI, Virtual Classroom
HDI Support Center Manager Before Mar 02, 2022:
Price: $1,899.00
Guaranteed To Run


On or after Mar 02, 2022:
Price: $1,999.00
Guaranteed To Run
Only 7 seats left
Apr 28, 2022 - Apr 29, 2022
HDI, Virtual Classroom
Service Management Optimization Before Feb 28, 2022:
Price: $1,599.00


On or after Feb 28, 2022:
Price: $1,699.00
May 04, 2022 - May 04, 2022
HDI, Virtual Classroom
HDI Customer Service Representative Before Mar 09, 2022:
Price: $899.00


On or after Mar 09, 2022:
Price: $999.00
May 06, 2022 - May 06, 2022
HDI, Virtual Classroom
KCS Foundation Before Mar 11, 2022:
Price: $899.00


On or after Mar 11, 2022:
Price: $999.00
May 09, 2022 - May 10, 2022
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Mar 14, 2022:
Price: $1,599.00


On or after Mar 14, 2022:
Price: $1,699.00
May 09, 2022 - May 10, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Mar 14, 2022:
Price: $1,499.00


On or after Mar 14, 2022:
Price: $1,599.00
May 11, 2022 - May 12, 2022
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Mar 16, 2022:
Price: $1,599.00


On or after Mar 16, 2022:
Price: $1,699.00
Jun 02, 2022 - Jun 03, 2022
HDI, Virtual Classroom
HDI Support Center Analyst Before Apr 07, 2022:
Price: $1,499.00


On or after Apr 07, 2022:
Price: $1,599.00
Jun 06, 2022 - Jun 08, 2022
HDI, Virtual Classroom
KCS Principles Before Apr 11, 2022:
Price: $1,699.00


On or after Apr 11, 2022:
Price: $1,799.00
Jun 08, 2022 - Jun 10, 2022
HDI, Virtual Classroom
HDI Support Center Director Before Apr 13, 2022:
Price: $2,799.00


On or after Apr 13, 2022:
Price: $2,899.00
Jun 09, 2022 - Jun 10, 2022
HDI, Virtual Classroom
HDI Support Center Team Lead Before Apr 14, 2022:
Price: $1,699.00


On or after Apr 14, 2022:
Price: $1,799.00
Jun 13, 2022 - Jun 14, 2022
HDI, Virtual Classroom
HDI Problem Management Professional Before Apr 18, 2022:
Price: $1,699.00


On or after Apr 18, 2022:
Price: $1,799.00
Jun 13, 2022 - Jun 15, 2022
HDI, Virtual Classroom
ITIL® 4 Foundation Before Apr 18, 2022:
Price: $1,799.00


On or after Apr 18, 2022:
Price: $1,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description