At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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On Demand
HDI Customer Service Representative Price: $399.00
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Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $749.00
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Unlimited Seats
On Demand
KCS Foundation Price: $449.00
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Unlimited Seats
On Demand
HDI Support Center Team Lead Price: $849.00
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Unlimited Seats
On Demand
HDI Support Center Analyst Price: $749.00
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Jul 09, 2020 - Jul 10, 2020
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,599.00
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Only 5 seats left
Jul 09, 2020 - Jul 09, 2020
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
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Jul 13, 2020 - Jul 14, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
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Sold Out.
Join the wait list.
Jul 15, 2020 - Jul 17, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
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Jul 16, 2020 - Jul 17, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Only 4 seats left
Jul 23, 2020 - Jul 24, 2020
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Price: $1,699.00
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Jul 27, 2020 - Jul 28, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
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Sold Out.
Join the wait list.
Jul 27, 2020 - Jul 28, 2020
HDI, Virtual Classroom
Workforce Management Principles Price: $1,699.00
Jul 30, 2020 - Jul 31, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
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Only 8 seats left
Aug 04, 2020 - Aug 06, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $2,299.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description