At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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On Demand
HDI Support Center Analyst Price: $749.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Customer Service Representative Price: $399.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Support Center Team Lead Price: $849.00
Guaranteed To Run
Unlimited Seats
On Demand
KCS Foundation Price: $449.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $749.00
Guaranteed To Run
Unlimited Seats
Jun 08, 2020 - Jun 09, 2020
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Guaranteed To Run
Sold Out.
Join the wait list.
Jun 10, 2020 - Jun 12, 2020
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Sold Out.
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Jun 16, 2020 - Jun 18, 2020
HDI, Virtual Classroom
HDI Desktop Support Manager Price: $1,999.00
Guaranteed To Run
Jun 22, 2020 - Jun 23, 2020
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Guaranteed To Run
Jun 22, 2020 - Jun 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Guaranteed To Run
Only 3 seats left
Jun 22, 2020 - Jun 23, 2020
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,699.00
Guaranteed To Run
Sold Out.
Join the wait list.
Jun 25, 2020 - Jun 26, 2020
HDI, Virtual Classroom
Service Management Optimization Price: $1,699.00
Jun 29, 2020 - Jul 01, 2020
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Guaranteed To Run
Jul 07, 2020 - Jul 08, 2020
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Price: $1,699.00
Jul 08, 2020 - Jul 10, 2020
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description