At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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On Demand
HDI Support Center Team Lead Price: $849.00
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Unlimited Seats
On Demand
HDI Customer Service Representative Price: $399.00
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Unlimited Seats
On Demand
HDI Support Center Analyst Price: $749.00
Guaranteed To Run
Unlimited Seats
On Demand
HDI Desktop Advanced Support Technician Price: $749.00
Guaranteed To Run
Unlimited Seats
On Demand
KCS Foundation Price: $449.00
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Unlimited Seats
Jun 23, 2021 - Jun 25, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Sold Out.
Join the wait list.
Jun 28, 2021 - Jun 28, 2021
HDI, Virtual Classroom
Workforce Management Principles Price:
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Jun 28, 2021 - Jun 28, 2021
HDI, Virtual Classroom
KCS Foundation Price: $799.00
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Sold Out.
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Jul 08, 2021 - Jul 09, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
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Only 8 seats left
Jul 13, 2021 - Jul 14, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Guaranteed To Run
Only 8 seats left
Jul 14, 2021 - Jul 16, 2021
HDI, Virtual Classroom
KCS Principles Price: $1,699.00
Jul 14, 2021 - Jul 16, 2021
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
Guaranteed To Run
Only 2 seats left
Jul 19, 2021 - Jul 20, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
Guaranteed To Run
Only 7 seats left
Jul 22, 2021 - Jul 23, 2021
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00
Guaranteed To Run
Only 3 seats left
Jul 22, 2021 - Jul 22, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Price: $899.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description