At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see your city on the calendar? Please click here to request public training in your area.

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Oct 25, 2021 - Oct 26, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Aug 30, 2021:
Price: $1,399.00


On or after Aug 30, 2021:
Price: $1,499.00
Nov 04, 2021 - Nov 05, 2021
HDI, Virtual Classroom
HDI Support Center Team Lead Before Sep 09, 2021:
Price: $1,599.00


On or after Sep 09, 2021:
Price: $1,699.00
Nov 15, 2021 - Nov 16, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Sep 20, 2021:
Price: $1,399.00


On or after Sep 20, 2021:
Price: $1,499.00
Nov 17, 2021 - Nov 17, 2021
HDI, Virtual Classroom
Workforce Management Principles Before Sep 22, 2021:
Price: $699.00


On or after Sep 22, 2021:
Price: $799.00
Nov 18, 2021 - Nov 19, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Sep 23, 2021:
Price: $1,499.00


On or after Sep 23, 2021:
Price: $1,599.00
Dec 01, 2021 - Dec 01, 2021
HDI, Virtual Classroom
HDI Customer Service Representative Before Oct 06, 2021:
Price: $799.00


On or after Oct 06, 2021:
Price: $899.00
Dec 02, 2021 - Dec 03, 2021
HDI, Virtual Classroom
Troubleshooting and Problem Solving Boot Camp Before Oct 07, 2021:
Price: $1,499.00


On or after Oct 07, 2021:
Price: $1,599.00
Dec 03, 2021 - Dec 03, 2021
HDI, Virtual Classroom
KCS Foundation Before Oct 08, 2021:
Price: $699.00


On or after Oct 08, 2021:
Price: $799.00
Dec 06, 2021 - Dec 08, 2021
HDI, Virtual Classroom
HDI Desktop Support Manager Before Oct 11, 2021:
Price: $1,899.00


On or after Oct 11, 2021:
Price: $1,999.00
Dec 08, 2021 - Dec 10, 2021
HDI, Virtual Classroom
ITIL® 4 Foundation Before Oct 13, 2021:
Price: $1,699.00


On or after Oct 13, 2021:
Price: $1,799.00
Dec 09, 2021 - Dec 10, 2021
HDI, Virtual Classroom
Customer Experience Accelerator Boot Camp Before Oct 14, 2021:
Price: $1,699.00


On or after Oct 14, 2021:
Price: $1,799.00
Dec 13, 2021 - Dec 14, 2021
HDI, Virtual Classroom
HDI Support Center Analyst Before Oct 18, 2021:
Price: $1,399.00


On or after Oct 18, 2021:
Price: $1,499.00
Dec 14, 2021 - Dec 16, 2021
HDI, Virtual Classroom
KCS Principles Before Oct 19, 2021:
Price: $1,599.00


On or after Oct 19, 2021:
Price: $1,699.00
Dec 15, 2021 - Dec 17, 2021
HDI, Virtual Classroom
HDI Support Center Manager Before Oct 20, 2021:
Price: $1,899.00


On or after Oct 20, 2021:
Price: $1,999.00
Dec 16, 2021 - Dec 17, 2021
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Oct 21, 2021:
Price: $1,499.00


On or after Oct 21, 2021:
Price: $1,599.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description