HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Dec 03, 2025 - Dec 05, 2025 HDI, Virtual Classroom	HDI Support Center Manager Before Oct 08, 2025: Price: $2,199.00 On or after Oct 08, 2025: Price: $2,299.00	HDI Support Center Manager Dec 03, 2025 - Dec 05, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 09, 2025 - Dec 11, 2025 HDI, Virtual Classroom	Experience Foundation Before Oct 14, 2025: Price: $1,899.00 On or after Oct 14, 2025: Price: $1,999.00	Experience Foundation Dec 09, 2025 - Dec 11, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 10, 2025 - Dec 11, 2025 HDI, Virtual Classroom	Incident Management Principles Before Oct 15, 2025: Price: $1,829.00 On or after Oct 15, 2025: Price: $1,929.00	Incident Management Principles Dec 10, 2025 - Dec 11, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 10, 2025 - Dec 12, 2025 HDI, Virtual Classroom	ITIL® 4 Foundation Before Oct 15, 2025: Price: $2,399.00 On or after Oct 15, 2025: Price: $2,499.00	ITIL® 4 Foundation Dec 10, 2025 - Dec 12, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 11, 2025 - Dec 12, 2025 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Oct 16, 2025: Price: $1,699.00 On or after Oct 16, 2025: Price: $1,799.00	HDI Desktop Advanced Support Technician Dec 11, 2025 - Dec 12, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 15, 2025 - Dec 17, 2025 HDI, Virtual Classroom	HDI Desktop Support Manager Before Oct 20, 2025: Price: $2,199.00 On or after Oct 20, 2025: Price: $2,299.00	HDI Desktop Support Manager Dec 15, 2025 - Dec 17, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 16, 2025 - Dec 17, 2025 HDI, Virtual Classroom	HDI Support Center Team Lead Before Oct 21, 2025: Price: $1,799.00 On or after Oct 21, 2025: Price: $1,899.00	HDI Support Center Team Lead Dec 16, 2025 - Dec 17, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Dec 17, 2025 - Dec 19, 2025 HDI, Virtual Classroom	HDI Support Center Director Before Oct 22, 2025: Price: $2,799.00 On or after Oct 22, 2025: Price: $2,899.00	HDI Support Center Director Dec 17, 2025 - Dec 19, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description