At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

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Aug 20, 2019 - Aug 22, 2019
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Aug 22, 2019 - Aug 23, 2019
HDI, Virtual Classroom
Workforce Management Principles Price: $1,699.00
Aug 22, 2019 - Aug 23, 2019
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,599.00
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Aug 23, 2019 - Aug 23, 2019
HDI, Virtual Classroom
HDI Office Hours Price: $0.00
Aug 26, 2019 - Aug 27, 2019
Chandler, AZ
HDI Support Center Analyst Price: $1,499.00
Aug 26, 2019 - Aug 27, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Aug 28, 2019 - Aug 29, 2019
HDI, Virtual Classroom
Service Management Optimization Price: $1,799.00
Aug 28, 2019 - Aug 30, 2019
HDI, Virtual Classroom
HDI Support Center Manager Price: $1,999.00
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Aug 30, 2019 - Aug 30, 2019
HDI, Virtual Classroom
Incident Management Workshop Price: $699.00
Sep 05, 2019 - Sep 06, 2019
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,499.00
Only 7 seats left
Sep 09, 2019 - Sep 10, 2019
HDI, Virtual Classroom
HDI Problem Management Professional Price: $1,699.00
Sep 11, 2019 - Sep 13, 2019
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $1,799.00
Sep 12, 2019 - Sep 13, 2019
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,699.00
Only 1 seat left
Sep 16, 2019 - Sep 17, 2019
Milwaukee, WI
HDI Support Center Analyst Price: $1,499.00
Sep 16, 2019 - Sep 17, 2019
HDI, Virtual Classroom
Structured Problem Solving for the Support Professional Price: $1,599.00
Only 8 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description