HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

Nov 29, 2023 - Dec 01, 2023 HDI, Virtual Classroom	HDI Support Center Manager Before Oct 04, 2023: Price: $1,899.00 On or after Oct 04, 2023: Price: $1,999.00	HDI Support Center Manager Nov 29, 2023 - Dec 01, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 04, 2023 - Dec 06, 2023 HDI, Virtual Classroom	HDI Support Center Director Before Oct 09, 2023: Price: $2,799.00 On or after Oct 09, 2023: Price: $2,899.00	HDI Support Center Director Dec 04, 2023 - Dec 06, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 04, 2023 - Dec 05, 2023 HDI, Virtual Classroom	HDI Support Center Analyst Before Oct 09, 2023: Price: $1,499.00 On or after Oct 09, 2023: Price: $1,599.00	HDI Support Center Analyst Dec 04, 2023 - Dec 05, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 06, 2023 - Dec 08, 2023 HDI, Virtual Classroom	KCS Principles Before Oct 11, 2023: Price: $1,699.00 On or after Oct 11, 2023: Price: $1,799.00	KCS Principles Dec 06, 2023 - Dec 08, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 07, 2023 - Dec 08, 2023 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Before Oct 12, 2023: Price: $1,599.00 On or after Oct 12, 2023: Price: $1,699.00	HDI Desktop Advanced Support Technician Dec 07, 2023 - Dec 08, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 11, 2023 - Dec 13, 2023 HDI, Virtual Classroom	ITIL® 4 Foundation Before Oct 16, 2023: Price: $1,899.00 On or after Oct 16, 2023: Price: $1,999.00	ITIL® 4 Foundation Dec 11, 2023 - Dec 13, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 11, 2023 - Dec 13, 2023 HDI, Virtual Classroom	XLA Foundation Before Oct 16, 2023: Price: $1,799.00 On or after Oct 16, 2023: Price: $1,899.00	XLA Foundation Dec 11, 2023 - Dec 13, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 13, 2023 - Dec 15, 2023 HDI, Virtual Classroom	HDI Support Center Manager Before Oct 18, 2023: Price: $1,899.00 On or after Oct 18, 2023: Price: $1,999.00	HDI Support Center Manager Dec 13, 2023 - Dec 15, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 18, 2023 - Dec 19, 2023 HDI, Virtual Classroom	HDI Support Center Team Lead Before Oct 23, 2023: Price: $1,699.00 On or after Oct 23, 2023: Price: $1,799.00	HDI Support Center Team Lead Dec 18, 2023 - Dec 19, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy
Dec 18, 2023 - Dec 20, 2023 HDI, Virtual Classroom	HDI Desktop Support Manager Before Oct 23, 2023: Price: $1,899.00 On or after Oct 23, 2023: Price: $1,999.00	HDI Desktop Support Manager Dec 18, 2023 - Dec 20, 2023 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description