At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 30 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy.

We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Nov 29, 2023 - Dec 01, 2023
HDI, Virtual Classroom
HDI Support Center Manager Before Oct 04, 2023:
Price: $1,899.00


On or after Oct 04, 2023:
Price: $1,999.00
Dec 04, 2023 - Dec 06, 2023
HDI, Virtual Classroom
HDI Support Center Director Before Oct 09, 2023:
Price: $2,799.00


On or after Oct 09, 2023:
Price: $2,899.00
Dec 04, 2023 - Dec 05, 2023
HDI, Virtual Classroom
HDI Support Center Analyst Before Oct 09, 2023:
Price: $1,499.00


On or after Oct 09, 2023:
Price: $1,599.00
Dec 06, 2023 - Dec 08, 2023
HDI, Virtual Classroom
KCS Principles Before Oct 11, 2023:
Price: $1,699.00


On or after Oct 11, 2023:
Price: $1,799.00
Dec 07, 2023 - Dec 08, 2023
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Oct 12, 2023:
Price: $1,599.00


On or after Oct 12, 2023:
Price: $1,699.00
Dec 11, 2023 - Dec 13, 2023
HDI, Virtual Classroom
ITIL® 4 Foundation Before Oct 16, 2023:
Price: $1,899.00


On or after Oct 16, 2023:
Price: $1,999.00
Dec 11, 2023 - Dec 13, 2023
HDI, Virtual Classroom
XLA Foundation Before Oct 16, 2023:
Price: $1,799.00


On or after Oct 16, 2023:
Price: $1,899.00
Dec 13, 2023 - Dec 15, 2023
HDI, Virtual Classroom
HDI Support Center Manager Before Oct 18, 2023:
Price: $1,899.00


On or after Oct 18, 2023:
Price: $1,999.00
Dec 18, 2023 - Dec 19, 2023
HDI, Virtual Classroom
HDI Support Center Team Lead Before Oct 23, 2023:
Price: $1,699.00


On or after Oct 23, 2023:
Price: $1,799.00
Dec 18, 2023 - Dec 20, 2023
HDI, Virtual Classroom
HDI Desktop Support Manager Before Oct 23, 2023:
Price: $1,899.00


On or after Oct 23, 2023:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description